I’ve been a long time customer of Taste of India but after my experience tonight I will never give them my business again. When I picked up my food, another customer was outside waiting for her order and we both handed over our credit cards. I was charged for both my order and the other customer’s order, and the woman who took our cards (wearing a filthy gray sweatshirt covered in what looked like months of dirt and grime, by the way) asked us if we had Venmo so the other customer could pay me directly for her order. I asked why they couldn’t just refund my card for the other customer’s order, and the employee said “You try taking all the calls right now, we’re super busy. You’ll have to call back around 8.” I explained I wasn’t going to leave on good faith when this was an issue that should’ve taken 2 minutes to resolve, and she got nasty with me. I told her if she wouldn’t fix her own mistake and refund me the money she overcharged me, I would have to call the police. She took my card AND the food I’d already paid for (why? so she could spit in it?), and when she came back out with only my card and the refund receipt, I asked where my food was. She stuck her fingers in her ears and started humming loudly, pretending she couldn’t hear me. I asked to speak to a manager, but “there is no manager,” was all I got in response. I know that’s a lie, because the manager picked up the phone five minutes earlier when I called to let them know I had arrived. Incredibly unprofessional behavior, and unless they take action, they have lost my business forever. I’m sad because I really enjoyed supporting them for years, and had that employee simply gotten the manager so I could explain how wrong this behavior is from their employee, they could have resolved this issue and I would gladly continue to give them. I hope the owner reads this review and takes some action, or else they will lose all of their...
Read moreThey sat us ( in our 40s lol) in the middle of five or six tables of kids under 18 that were screaming and cackling lol. I mean don’t get me wrong , fine, but. Why do that? There another room (not that it was quiet but not in the center of it which would have been much better. The waitress tossed the glasses and water pitcher on the table and walked away . We never got asked if we wanted anything, or if there were specials.. and the other lady that came and took our order, she informed us we can’t order off the lunch menu. (We made dinner reservations ?) we were just looking through their menu for something to do.it was just a very NOT pleasant atmosphere, not great table side service.
The food on the other hand is really GOOD food. You can’t knock something that’s delicious. We just took our food to go and had a good night elsewhere :) I highly recommend for take out unless you’re a kid looking for a weekend or night hang out. (Which again that’s great, but advertise as such and don’t take date reservations lol) I also gotta mention the prices are stellar ,...
Read moreMy coworker and I have been itching to try TOI and we finally, on a whim, drove all the way to Middlebury to make it happen. We ended up visiting closer to closing but they still were welcoming. Over all, not too much interaction between us and staff. Again, it was busy and late, so that's understandable. Otherwise, it could just be how they chose to operate. Regardless, the food was delicious. There is a large variety of options and flavor profiles. The one thing that people may want to know: our particular order was served similar to family style (a lot of shared bowls and plates). We didn't mind, but I know that may be relevant to someone else. Parking was tricky because their personal lot is extremely small, and the ajoining lot is shared by a number of businesses/public lot. You may have to do a bit of walking. I'm unsure of entrance accessibility or disability parking. If this is relevant to you, definitely give them a call beforehand for...
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