Being a starbucks barista must truly be the most challenging job in the world, either that or this location only hires staff that don’t know how to read a ticket/just don’t give a shit. I rarely order from this location because even though i order the exact same drink every time i go to starbucks, they somehow never make it consistently and very seldom make it the way i order it. Almost every worker at this location is incredibly unfriendly, with the exception of one worker that i have personally encountered. I don’t even ask to have my drink remade anymore because on the few occasions that i’ve been bold enough to ask, they refuse and tell me the same thing everytime - “that’s just how we make this drink.” It’s really ridiculous paying $6-7 for a drink and something as simple as “light ice” or “no strawberries” is somehow so difficult to understand. Today in particular, i ordered the Strawberry Açaí w/ lemonade with light ice and no strawberries, and when i walked into the store to pick it up, i saw my cup sitting on the counter filled completely to the top with ice, and it had been ignored so staff could make a different order first. so by the time they did start making my drink, the cup was not only almost entirely full of ice, but there was also a small amount that had melted in the bottom, which led to my drink being even more watered down. this is most certainly a first world problem, but what’s the point of being able to customize your drink and order it the way you want if staff are just going to make it however they please anyway? it takes less than 60 seconds to make this drink and for some reason it’s the most impossible task in the world to simply read the ticket and follow instructions? i seriously don’t know what it is about this location. at least at other locations they have some sort of consistency with the way they make my drink and are attentive enough to either make it the way i order it, or remake it for me if i ask. if you’re in middleton and looking to get some starbucks, just do yourself a favor and head over to the allen blvd...
Read moreUsually have a good experience here but my experience this morning made me reconsider going to this location. The barista wearing the blue flannel shirt that was working at the window was rude and it was clear that she did not want to be there. When taking my order she just asked what I wanted, I said my order, and then it was silent after that. I waited for a response or for her to tell me a total/to pull to the window/etc but it was quiet so I just pulled up to the window. I told her I wanted to pay with cash first and then wanted to put the rest on my card. I gave her cash and she set it down inside the window and immediately pulled out the credit card machine. I reiterated that the cash I gave her was for my order and that I wanted to pay with the cash first and then the rest on my card. She stared at me blankly and rolled her eyes, put the cash towards my total, and then held the card machine out at me with no words. She wouldn't even look at me as I was struggling to get my card in. I was trying to talk to her for help but got no acknowledgment. She wordlessly gave me my order and shut the window and I drove off wondering why I even came. As a past barista myself, it was an eye opening experience. Definitely a hit or miss location; the barista’s moods determine how your...
Read moreIf I could give this Starbucks zero stars I would! This is the closest Starbs to my home and I will drive out of my way to go to another friendlier, more efficient location. Three of the five times I have attempted to give this location a chance they have highly disappointed. First visit, lost my order and I stood in there for 17 minutes watching others who ordered after me get their drinks and go. Finally I said something to the barista and they acted like I was inconveniencing them, and then they discovered they lost my order. Had to basically demand a sorry out ouf them. Second time they did not have all the ingredients for my order but failed to mention this while ordering...then tried to give me my order without what I ordered (and paid for) in it. Then today my husband tried to go there for me. Again stood there after ordering for 20 minutes (yes 20!) and he watched a woman who ordered after him get my exact drink before him!?! He asked for his money back because he was upset and over it, they refunded the money but offered nothing to make up for their mistakes. This is absolutely...
Read more