The Honey Baked Ham Company — Restaurant in Middletown Township

Be Careful What you Write on the Customer Survey ….. if it is not to the owner’s liking, you be refused service on your next visit. I was asked to fill out a Customer Survey based on my visit, and subsequently filled out the survey on-line. When I made a return visit (Middletown Honey Baked Ham at 770 Rt. 25 S.) the owner refused to serve me and asked for me to leave the store because I was no longer welcomed. Really?? Yes, based on my comments to the online survey, that I was asked to fill out by the way, the new owner from Connecticut refused to serve me and stated I can no longer come into the store. I simply filled out the survey as I was asked to do because they are new to the area. My store ratings varied and my comment on the sales person rating stated something to effect, “it is disgusting to have a person with an unkept nose ring take your order and then serve you lunch ... ugh!” Well, these comments did not sit well with the new owner. I found out the salesperson with the unkept nose ring that served be lunch on my last visit, happened to be her daughter. And because of my comment, the owner refused to take my order and asked me to leave; no longer welcomed in the store … but, stating if I promise to never give a poor rating in the future, because it’s bad for business, I was welcome to stay. Are you kidding me? Is this how it is done in Connecticut. They ask you to fill out a survey and if you provide a good rating, that’s o.k. but a rating not to their liking they will refuse to serve you and ask you to leave. Not sure if that is even legal. BTW, prior to this new owner, I had given high reviews in the past. But, an unkept nose ring during lunch is still an ugh with zero stars assigned to the...

My sister was unable to do thanksgiving dinner this year after 48 years.. I stepped up!! I never made a turkey in my life!! I immediately thought of honey baked ham as I know for a fact their ham is the best!!!!! I called and ordered a cooked 13lb smoked turkey, a cooked 13lb oven roasted turkey and a baked ham!!!!! All was easy to heat up as they told me exactly what to do!! It was a hit!!! Everyone ate more turkey then ever and my sister said it was better than hers! She’s going to follow my idea next year!!THANK YOU HONEY BAKED HAM, THANK YOU KEITH AND CARMINE!!!! Best...

Picked up my order of ham I was asked if I wanted extra glaze I took this as an offer of extra glaze. When I got home and checked my receipt, I was charged 7.99. When I called to question this. I was told that I was being aggressive for questioning the small container of glaze for 7.99. I should have been told that there was a charge for it. He told me I should have asked if there was a charge I’ve been getting my holiday hams from there for the past several years, but the response that I got today, I don’t know if I...