Bahama Buck's - Midland — Restaurant in Midland

Always tastes good but has the slowest service every time we come. I understand being understaffed having worked in similar environments however it’s no excuse servicing 15 cars through the drive thru and ignoring the 8 people standing in line at the window waiting to order. They don’t even come to tell you it’ll be just a moment just look at you every time they walk by and ignore you. Being that there is almost always a line in the drive thru they should be alternating taking the orders. Drive thru, window, drive thru, window, etc. It seems they are trying to get the drive thru line done before the walk up customers but like I said there is always a line in the drive thru so that is impossible to do. Definitely need some customer service training at this location. No other location I have been to...

I have been crazy about bahama bucks for years, I go there at least once a month and I have always been 100% satisfied. Well today that changed, we ordered snow cones and drinks. My husband's drink was over flowing and leaking all over our truck and our snow cones were disgusting. I always order ours with cream and this is the only time I have gotten my snow cone with the cream just ran across the top. The texture was awful and there were large chunks of unflavored ice throughout out snow cones. Not to mention they didn't even give me one of the snow cones we had ordered. My fault for not paying attention before we left the drive thru. You are MUCH better going all the...

The workers that you had scheduled today at 5PM were ridiculous & very obviously weren’t there to work. Ignored the customers, had the entire place in chaos and got the orders completely wrong. They were very obviously more worried about chit chatting and gossiping. Almost 1.5 hours in line for sno cones. Gave us sno cones, then asked for them back and gave us others…asked for those back within seconds too…then finally gave us ours…and they were wrong and they completely missed giving us 2 of them and we had to wait an additional 20 minutes for them to make the 2 that were missing. 20 minutes….for 2 missing sno cones. Every last one of them...