Wendy's — Restaurant in Midland

Received a door dash order at 11:22. Arrived at the store at 11:40 and all the lights were off in the parking lot and drive through, but hours of operation stated they didn't close till midnight. Pulled up to the window eventually and the manager told us it would be 6 minutes for the spicy chicken sandwich and asked to park in the front. Jocelyn was running all the customers in the parking lot their food. All the other customers left and this doordash order was their last and only order left. Someone pulled up next to me in the parking lot and I thought he was maybe picking up an employee from work. 20 minutes had gone passed, so I called the store, twice, no answer, so I went to the door and knocked and waited and no one came to the door, waited a but more and went back to my car, pulled around to the drive thru and as I got to the window, I saw Jocelyn walking to the front door with the doordash order, by the time I pulled back around to get the food, she was handing it to the guy who was waiting in the parking lot who I now think was her boyfriend. As she was handing it to him, I asked if that was my doordash order, and she said yes. They told me 6 minutes, waited 25 minutes and they waited until they thought I left the property to walk out and give the food away to someone else. The manager is the one who pulled me up, so I don't know if she allowed Jocelyn to take the order for herself or if Jocelyn made her believe she had already given me the order. But how long would they have made me wait in the parking lot? And she really was stealing the food, that's unexpectable we waited 25 minutes for her to attempt to...

WORST EXPERIENCE EVER AT WENDYS - STAY AWAY. I am just returning from the Drive Thru at 12:30am CST on 3/12/13. I got there at 11:30pm CST, waited 25 minutes to get to the TAKE YOUR ORDER area and waited another 25 minutes to pay and get my food. Of course, I check the bag and they gave me a completely wrong order (some sort of chicken sandwich...I ordered a #10 10pc nuggets, Root Beer and a chili). After having to repeat my order about 5x and wait for them AGAIN to make my food, I hear them tell the last person at the TAKE YOUR ORDER area that they are closed (the customer probably waited 25 minutes just to get there like I did) and they were joking about it. Didn't get offered anything at all for my 1 hour wait - no money back or anything for the time AND gas while I waited. And to think, I went to Rosa's across the street but went to Wendys because Rosa's had closed...and I thought to myself, maybe I should goto the OTHER Wendys on the 250 loop? (I think). Absolutely ridiculous. How 3 people working at night can screw up a simple order and take 1 hour to fry food is beyond me. Sure enough, I check my chili and it DOESN'T have the cheese/onions I paid for. I LOVE WENDYS BUT If you are planning on eating something late at night and you aren't from the area, goto Dennys or IHOP...it'll be cheaper and faster. UPDATE - I went to the other Wendy's location the next day and also received long/poor service (see my other review). If you're in Midland TX, avoid both locations! I wrote Corporate Wendy's a complaint about...

Was going home the inside was closed the night manager was outside smoking with 4 guys they were not busy no customers so I decided to get something to eat since I was on foot my husband was in a wheelchair It was 10:30pm I walked up to them and ask if we could order something threw drive threw I explain our car was broke at the moment and we were hungry she automatically said no you need a ride and I mention that my husband wheel chair was a ride she then replied if he can make the bell ring then yal can order then she busted out laughing I told my husband go make the bell ring I felt bad and felt sorry for him I told him never mind let's just go and she just busted out laughing a car behind us asked if we were in line I told her know go ahead the manager told him he had to make the bell ring then the other car said tell him to get in line I'll make the bell ring I thanked them and said know it's ok I have never been so upset that there is ride people on this world.i know I won't ever go back to Wendy's...I just wish I would have caught the manager name but I will and...