Starbucks Coffee Company — Restaurant in Milford Charter Township

I went to grab my daughter a coffee while she was at work because I had a gift card. Barbie was the barista and she was so rude. She was busy so we had to wait a bit but that wasn’t an issue. She walked up to the register and just stood there, I didn’t know if she was ready for us to order or still working on the previous order. She didn’t say anything not even a high just looked at us rudely and stood there. So we order and wait, then she calls my name and i go to the pickup area and I was looking at a coffee and she rudely grabs it from in front of me and says “it had a name that’s not yours”. Well I was looking at the sticker to see the name so how was I to know. She clearly hates her job and that’s fine but Starbucks isn’t cheap and she guaranteed I will never purchase another coffee from there if I see her there. Kindness goes a long way and she doesn’t seem to care about customer service or basic human pleasantries required for a customer service role. I was so amazed and bothered by this to actually make a review. I told my daughter about it and the picture is what she...

I ordered a caramel macchiato with oatmilk, salted caramel cold foam, and extra caramel. That is absolutely not what I got. What I got seemed to be a cup of oatmilk with whipped cream on top. There was no caramel to be seen at all and the drink was very light, wayy to light to be a macchiato (I added a picture, if you want to find it and see). I would have brought it up to the barista if she was not known to be quite rude to customers, which is why I ordered on the app in the first place. Whenever I order through her she's quite snippy, so I didn't want to have to argue with her over my drink. Basically, I paid $7 for a cup of oat milk and whipped cream. I wouldn't go here unless you...

The lady that was closing tonight (February 27) was EXTREMELY rude and was just rushing everything; snapped at my girlfriend when all she wanted to know was if there were any grilled cheeses available. After she got one, she dropped it later in the store so I went and tried to get her another one. It was AN HOUR till they close, and she said “No, I’m closing down shop.” That is NOT how things work, yall are supposed to be civil with customers AND serve hospitality during OPEN hours, doesn’t matter that you’re...