Stonebridge Restaurant — Restaurant in Milford

I grew to love this place during college, the food was great and the night life was awesome for myself and fellow Sacred Heart students. It’s been a few years since graduation and as my life has progressed, Stonebridge has remained a constant for my friends and I. We went from being 21 and waiting sometimes over an hour in long lines for entry to the bar to now being 24 and celebrating engagement dinners here. We enjoy the nice atmosphere and the staff have been mostly pleasant. Mostly. Unfortunately my last two visits to Stonebridge have been less than satisfactory when it comes to interactions with staff, more specifically staff that seem to be on some sort of high horse. Just this past weekend I had a concerning experience with a young girl who works there. She was clearly not working a shift that night and was choosing to be there at her own whim with friends getting drinks and looking to have fun like the rest of the crowd. After a quick 10 second interaction following her friends very aggressively and rudely banging on the bathroom door to rush some friends and I, this girl took it upon herself to loudly and proudly announce her employment at Stonebridge. It went something like, “I work here and you are getting thrown out.” before she stomped over to the front of the patio. She came back accompanied by multiple security guards. Her friends were all apologetic and visibly embarrassed by her behavior. I had a simple conversation with a security guard and a bouncer explaining what had really happened and that there was no reason for anything to be taken out of context nor blown out of proportion. This entire situation boils down to a few groups of girls exchanging some eye rolls and catty words. And in my opinion, the way it was dealt with was so wildly inappropriate and put a sour taste in my mouth when it comes to this establishment. I understand that it’s a Saturday night and she’s a younger member of staff but to present yourself in such a pretentious and preposterous manner, claiming to other guests that you are superior and will be getting them thrown out is immature and a bad look on Stonebridge. I was glad the older staff present was able to take control of the situation and treated us with kindness and respect, taking the time to listen to a 30 second explanation before assuring us we were fine to continue on. We stayed for the short remainder of the night and continued to have fun, trying our best to ignore her further attempts later in the night to start an issue with my friends. I was honestly appalled by the behavior, I’m all for an establishment cracking down on inappropriate behavior / wanting to keep their clientele held to a higher standard but there’s no need for plain rude and unwelcoming behavior from an off the clock employee. Unsavory and disappointing but I hope that with the following months of warm weather situations of this nature do not become the norm. Gonna keep my fingers crossed for a 100% pleasant experience the next time I stop in...

We had made a reservation for dinner and had no idea they also had an outdoor club on the patio next to the dining room. The dinning room wasn’t overly loud, but you could still feel the bass of the music. The menu was cut down due to limited staff which was disappointing but understandable. The manager came over to apologize and was very friendly and assured us the people on the patio were not allowed in the dinning area. This was a lie. There were lost drunk people wandering in constantly and being disruptive. It was like security wasn’t even there. The kicker was when I had to go to the restroom. There was a huge line of all the drunk people from outside. I asked a member of the staff if there was a restroom for people in the dining room and she was very apologetic and said this was it but I could ask the manager. The same manager who was so friendly earlier walked by and I asked if there was another restroom. He rudely told me to use the porta potty outside where I came from. I informed him I was eating in his dining room and he said well this was it. That was beyond unacceptable to treat me like that under any circumstances in a restaurant especially with the prices they charge all because he assumed I was just a drunk college student. It was a total change of character from when he was talking to us at our table and knew I was spending money dining there. They need to chose if they want to be a club or a restaurant on any given night. They can’t have it both ways charging the food prices they do with such horrendous atmosphere. There were far to many people (700 we were told) for the number of facilities and staff on hand. To top it all off upon walking back to the car there was a drunk guy reliving himself next to it in the parking lot.

The only redeeming qualities were the servers and kitchen staff who went above and beyond to make up for the complete ignorance and lack of social awareness of...

The experience in the restaurant was pretty cool. It's getting into the restaurant that I and my friend had a problem with. There was an older black guy that was navigating cars through the lot which if that's all he was doing then my rating would have been at least 4.

As my friend was parking her car, he was very close to the car. My friend even had to tell him that he would get hit if he kept getting in the way of her parking. Once she parked, he started leaning on the window, telling us his life story that we didn't ask for and hindering us from getting into the restaurant sooner. It made us super uncomfortable but me more annoyed.

As we were leaving, we tried to avoid having him see us that we ran around the lot in an effort to not have him get off his phone call to engage us. As we were so close to opening the car door, he spotted us and started walking to the car. He got so close to the car that he was blocking my friend from opening the driver side door. He was upset that we wouldn't say bye to him before we left. I told him that he shouldn't come so close to women as they are near their car. It would make them uncomfortable as it was for us. He got more upset and slammed the driver side door closed, almost hitting my friend in the head as she wasn't completely in the chair.

To be honest, I don't hate the location but with that guy outside, I would never comeback. If I did, I would hope that there would be alternative entries into the restaurant to avoid him.

You guys would be better off with a younger, college aged guy navigating the traffic of the...