Bojangles — Restaurant in Milledgeville

Horrible experience this morning, and we WON’T be back. We pulled up and ordered a 6-piece Bo Bites combo. The speaker quality was terrible, and the cashier repeated that we wanted Bo rounds. We corrected her twice, and finally we were told to pull to the second window. We were not asked what size combo. When we get to the window, we were handed a large drink and told our total was over $10, which we knew was too much for the combo we ordered. We were asked to pull forward, and when we did, my husband asked for a receipt. She says “it’ll be on your bag” and as we start to pull away she says “the hell?!” with an attitude. As we pulled up, I get out of the car and go inside and ask for a receipt at the counter because we figured they overcharged us. The person declaring to be the manager comes over and hands me a receipt. I take it and go “you charged us for a large drink - we only wanted a normal combo.” The girl at the window goes “look at her snatching that receipt, she’s got an attitude.” I direct to her to say that she said “the hell” to us as we pulled away, so she had an attitude, not me. The manager tells me she was standing right next to her, and she knows she did not say that to us. I heard it clear as day, as did my husband, as did the other customer standing at the counter who leaned over and told me he did. I asked for my money back, and the manager tells me to lower my voice and tries to explain to me how the combo works. I told her we were never asked at the window what size combo we wanted, and we had to repeat ourselves multiple times because the speaker quality was awful. She finally tells me she refunded my card, and I had to ask for a receipt for proof. We will not be returning, and based on other reviews here, I see we are not the only person who has...

First off lets start with, its spring, its daylight out much later now and all the kids have activities. Last night after ending a late night ball game we needed a quick bite to eat so we decided on Bojangles, which online says closes at 10:00pm, but the door says 9:00 p.m., we walked in at 8:28 p.m. and all the chairs in the establishment where on the tables. We ordered our food through a passive aggressive cashier who didn't have the decency to return a thank you with a your welcome (call me crazy for believing in common decency), and when we got our food and sat down the employees began locking the doors with us inside, I'm assuming to deter any other hungry customers away. Now, as for the food my husband ordered a 5 piece tender and he received the tenders that look and tasted like they were cooked at 6:00 am that morning and left under the warmer all day , the also did not give us our BoBerry biscuits so we had to request them before we left, thankfully we remembered. All in all this place needs a healthy dose of customer service training and some happy pills because the vibes were gross and...

I ordered a sweet potato pie...cause they're back! One lady said it'll be a 10 minute wait...I'm like ok...I got 10 minutes...10 became 20 and the Mgr walks out to my car and I ask why was I waiting 20 minutes when she said 10... she stutters saying something and that they just came up! Now we all know that means it's HOT! I try to get her attention as she walks back in cause I've grabbed the lil cold box to open it...out falls a cold pie with some brown sugar on it-i even broke it open to check the cold temperature. So I go in and ask why is it cold if it just came up?? The mgr wouldn't even turn around just told the other lady to see if I wanted another one...I mean wait another 10 for another 1. Then another girl says it's something wrong with the oven... I'm like-just say that... I'd like my $ back please...I'm baffled that they really truly tried to play me like that. It's just a pie!...