After several options our group landed here. We ordered a substantial amount of food. Reading several reviews the mildness of the spices was mentioned however that was not my experience. Having true down south cajun boils and being someone who enjoys carolina reapers I was surprised by the heat of the food. We were the only group eating in for almost 2hrs which provided a nice atmosphere however the reasoning became clear, several people did have take out during our visit. The food was excellent and the value was on par. However drinks are served in a can which means no refills and quite quickly a meal that is truly well priced becomes quite expensive when a group is eating quite spicy food. I would certainly eat here again however the lack of a proper soda machine will drive me to take out as 4 of us spent over 20 in canned beverages beyond our initial drink purchase that would normally be included at any other location in the area. Also the beverages were not consistent one member of our party ordered orange crush and later received orange fanta. The food itself was very good and the speed of its delivery was excellent. Sadly this location doesn't properly cater to dine in for several reasons. The lack of refills being one however when spending several hundred on a meal it is not common to sit at a table then return to the front to order only to pay and tip before your food even arrives. The problem with this model is your committed to a meal that may turn out awful with little to no recourse. The other issue I had was the clarity of menu. Online offerings differ and are a better value than in house in addition the quantity is not clear. An example next to crab legs it may say 4 however this is not pounds or clusters it was explained this is scoops. Scoops means nothing to me I don't know if your scooping with a soup spoon or a large wok and while I could ask to see the scoop in person I certainly couldn't ordering takeout. This makes it very difficult to gauge the proper amount of food and only gets more complicated when feeding more people. It was also frustrating that you needed a code to use the restroom which was worsened by the need to wash hands after eating a messy meal. Overall the food was 5 stars well cooked and flavorful the lady at the register who was also our server was very friendly the rest of the experience was questionable in regards to dine in. Yes I would eat here again however changes to dine in would have to happen to make my...
Read moreDO NOT ORDER FROM HERE! i ordered a pound of shrimp with half a sausage! Horrible! I ask for SPICY in the boiling mix 😩 not at all spicy, the shrimp also wasn’t cleaned in the back (where the guts are) and rice that still needs to be cooked. I reached out to BiteSquad requesting a refund and they denied it because of the establishment. I called and someone tells me I have to PHYSICALLY come in and bring the food to be seen so he can call bitesquad to give me my refund.
He told me, “ if you buy something from Walmart, you have to bring it back to the store“ not knowing that 1) if you buy something online from any store you can return it back online 2) I personally shop in store, and at that point I expect to return in store
He also mentioned, this is how they prepare their shrimp! As a person who loves shrimp and puts it in everything I thoroughly know how to clean shrimp front and back, so this is extremely disappointing and very sad to hear!
Do not order from here! You will be more than upset at the lack of quality in taste, lack of quality in how the food is prepared, and the lack of customer service because you...
Read moreI ordered last night and the gumbo tasted off so I didn't even finish it and not even three or four hours later I was sick. Up all night puking, and couldn't even sleep that's how sick I was. Called and spoke to someone and they said they didn't have a manager on duty? So I left a message with one of the people answering the phones and they said they would call their boss. Calls me back hours later just to tell me to go to the hospital and make bring some type of proof to show that their food made me sick? I told them I didn't want anything from them for free food because it made me horribly sick in the first place. I check recent reviews and they are getting bad reviews across the board so I think it's save to say this wasn't only by chance. The food calamari basket was good but the fries where cold and the calamari was room temp at best I live like two blocks away from the place so maybe the fries are just sitting under a heat lamp? Over all I wouldn't suggest going here nor will I be back. Also the food portions where so small I wasn't sure of they had given me a smaller amount when comparing to other people's...
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