E WING HOUSE — Restaurant in Mobile

So today myself and 2 co-workers placed several orders with E Wing House. We called first to see if they would make an exception to make a delivery that was just outside of their delivery area and was told that they would make the delivery just this once. Because we were outside of the delivery area, when placing the order online, "pickup" was the only option. This was explained in the first phone call, that orders would be placed online and who's name they would be under. Approximately 30 min later I received a call advising me that my order was ready for pickup. I explained to the caller that the order was supposed to be delivered. After explaining to the caller how the orders were placed, I was then told that there was only 1 order being delivered. At this time I asked to go ahead and cancel all the orders and was told that the charges could not be reversed to my debit card. After getting all orders in correctly, we were told we would have the food in 10-15 minutes. At this point I'm not a happy customer, I'd not yet received any goods, but had paid for services. 45 minutes later after placing the initial order, I called back to get an updated estimated time of arrival for all 3 orders, now that it had been cleared up that there were 3 and not 1. The person that informed me that she would be the one making the delivery answered the phone. I'm no longer hungry, I would just like my money back. I spoke with the owner, whom said he was part owner and that the delivery person had more authority, making the final decision to refund or not. Finally an hour later, the food shows up with the very rude owner, who felt myself and my co-worker were trying to get out of paying for food that we'd already paid for, but did not have and no longer wanted. After finally being told "Just like you people," (black) he gave the bag to my co-worker and said "just take it," as if it wasn't paid for. I will never patronize this establishment ever again, and will let everyone that I know to not give their hard earned dollar to people who only feels you're only someone looking for handouts. P.S. The order was not correct, there was no sugar in the tea, I paid for all flats and did not receive...

I want to start by saying this is a great little eatery. The owner is very pleasant to deal with. I own a business very close to this place, therefore I choose to eat here. The food, depending on who is working is good and prices normally reasonable. I went there today for a cheese burger and fries. This is what I communicated to the employee that answered. I arrive to pick up my order and I handed the young lady a $20. She gave two dollars and change, which I put into her tip jar. But there is no way a cheese burger and fries should be $17 and change. I frequent fine dining and you can get a burger with real beef there for under $20. I said this to say as a small business owner I understand that the struggle is real however I know each of my customer and call them by name and would never take advantage of someone that CHOSE me. There are two restaurants next door and one could choose any. This was a horrible experience and it’s happened before, this is why I left this review. Please take care of those that are trying to take...

I WENT TO THIS PLACE ON YESTERDAY. I ARRIVED AT 5:28PM AND I PLACE AND ORDER FOR HONEY barbecue wings. And I also order lemon pepper wing plain with lemon pepper sprinkles. My oder was wrong they lemon pepper wet and spices. So when I told Tracy order wrong she said that she will re make them. But the the manager talking about call the police. So I call and Officer Jackson said I would not eat that either. Tried talking manager Carra she was rude talking I offer to remake them. Now I made at 5:28 and I left one hour and something later. So, when call back to ask to speak with manager she the manager not deal with customers because that's why he hired her.i am sure if knew she treated his customers . She was so rude wish knew how to get in touch with owner of this place. Please honey barbecue wings is when . Please don't go hesr there Manger Carra and Tracy was so rude.

I get off at 4:30. I just got your message and I will...