Name: Zaxby's Chicken Fingers & Buffalo Wings
Telephone: (251) 633-5612
Price range: $
Rating: 4.1

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Posts

T LT L

On September 14th 2024 I purchased $48.32 worth of food at this location from the drive-thru. I drove across town and took the food home. When I got home I ate my chicken sandwich and salad, the 20 traditional wings with wimpy sauce was for my wife. Later that evening my wife informed me there was no wimpy sauce on the wings they were completely plain. I called the Zaxby's and spoke to the manager. She said bring the food back and she would take care of the situation for me I said I live a good distance from you I am across town and will not be able to do that but I can bring it back tomorrow, she agreed and said yes bring it back tomorrow and I will take care of it for you. The next day September 15th I brought it back opend the box to show her that the wings did not have sauce on them and she said I cannot help you because some of the wings have been eaten . Well I said I don't think you can reuse those wings anyway. I said the product is incorrect there is no sauce she said I cannot help you, I said thank you and left without arguing with her. I went to the other location at schillinger road told the manager there about the situation I showed him the receipt I said the wings are in the car would you like to see them he said no sir. He apologized on behalf of Zaxby's of the treatment I received from 6551 airport boulevard. He replaced everything on the ticket and asked if I would like to have a drink while I waited for the food. When he gave me the food I thanked him and told him he went beyond the call of duty and I appreciated his help and that I would be doing business with him at his location from now on , I told him I purchase food from Zaxby's 2 to 3 times a month and look forward to doing business with him in the future. A district manager was supposed to call me but for some reason has not. I need to talk to him and explain there is something wrong at this location a co-worker told me he had a bad experience with his family at this location dining in, the manager refused to correct a problem with their food and the employees laughed at them as they exited the restaurant.

Adetoyosi Obikoya BurleyAdetoyosi Obikoya Burley

Just placed an order at the drive through and was charged more than advertised. A sign was posted indicating that the Zaxby’s Signature Sandwich meal was $6.99. I was charged $8.02. The cashier told me that the meal was actually $7.29 before tax although I explained to her that’s not what was advertised and I had a picture. I can understand if the deal is no longer being offered, but the sign should’ve been removed as well.

Janna RolfeJanna Rolfe

This is a good and simple chicken restaurant. I really like their chicken salad a lot. They also have good chicken tenders to have with side dishes. ( like the fries and fried pickle pieces) and their good sauces. The chicken and bread taste good. The place seems rather clean and safe and very popular.

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Featured dishes

View full menu

Asian Zensation Zalad™

Mixed greens with carrots and red cabbage, wonton strips, Asian Slaw, and a drizzle of Teriyaki Sauce with Fried or Grilled Chicken and Citrus Vinaigrette. Served with Veggie Egg Roll.

Asian Zensation Wrap

A Giant Chicken Finger Wrap with 3 hand-breaded Chicken Fingerz™, mixed greens with carrots and red cabbage, wonton strips, Asian Slaw, and a drizzle of Teriyaki Sauce wrapped in a flour tortilla. Served with Crinkle Fries and Small Drink. Also available with Grilled Chicken.

Sweet Asian Glaze Chicken Finger Plate

4, 5, or 6 hand-breaded Chicken Fingerz™ tossed in a Sweet Asian Glaze. Served with Cole Slaw, Texas Toast, Crinkle Fries, and Small Drink.

Cookie Butter Milkshake - $5.49

A hand-spun cookie butter milkshake mixed with cookie pieces and topped with whipped cream, cookie pieces, and a cherry. Only available in size Small.

Veggie Egg Rolls - $3.69

2 Veggie Egg Rolls – crispy wonton wrappers filled with shredded vegetables and seasonings – served with Sweet & Spicy sauce.

Reviews of Zaxby's Chicken Fingers & Buffalo Wings

4.1

(267)

1.0

1y

On September 14th 2024 I purchased $48.32 worth of food at this location from the drive-thru. I drove across town and took the food home. When I got home I ate my chicken sandwich and salad, the 20 traditional wings with wimpy sauce was for my wife. Later that evening my wife informed me there was no wimpy sauce on the wings they were completely plain. I called the Zaxby's and spoke to the manager. She said bring the food back and she would take care of the situation for me I said I live a good distance from you I am across town and will not be able to do that but I can bring it back tomorrow, she agreed and said yes bring it back tomorrow and I will take care of it for you. The next day September 15th I brought it back opend the box to show her that the wings did not have sauce on them and she said I cannot help you because some of the wings have been eaten . Well I said I don't think you can reuse those wings anyway. I said the product is incorrect there is no sauce she said I cannot help you, I said thank you and left without arguing with her. I went to the other location at schillinger road told the manager there about the situation I showed him the receipt I said the wings are in the car would you like to see them he said no sir. He apologized on behalf of Zaxby's of the treatment I received from 6551 airport boulevard. He replaced everything on the ticket and asked if I would like to have a drink while I waited for the food. When he gave me the food I thanked him and told him he went beyond the call of duty and I appreciated his help and that I would be doing business with him at his location from now on , I told him I purchase food from Zaxby's 2 to 3 times a month and look forward to doing business with him in the future. A district manager was supposed to call me but for some reason has not. I need to talk to him and explain there is something wrong at this location a co-worker told me he had a bad experience with his family at this location dining in, the manager refused to correct a problem with their food and the employees laughed at them as they exited...