Chick-fil-A — Restaurant in Moline

Needed to write review after today's service. First, drive thru had 1 car in each lane.. Both of which pulled through and I was next. Cashier took longer than anticipated to take my order. I just waited there until another car pulled up through second lane and their order was taken. Finally mine is taken Next, I order and she reads me back my order but was wrong on one item which she corrected thru speaker. Get up to window and pay. Ask for a missing item and was told I was not charged for it, even though the cashier over speaker had correctly repeated my order. So they say they have to run my card again to pay for the item. I live 5 minutes from this location. When I get home fries are lukewarm almost cold. I don't know what was going on today but hopefully they get it together. Also I have had problems with this location giving me sloppy drinks / shakes. Just wipe the cup really quick before handing it to...

I hate how much I love Chik Fil A nuggets! It's hard to pass them up. This location was crazy busy, although I have heard the one in Bloomington is that way also, so maybe IL folks just really love Chik Fil A.

Well I can't not give them a good rating for how smoothly everything went. A lot of places will be slow inside when the drive thru is packed but we got our order in and received fresh, hot chicken and fries within a reasonable time. I'm not sure I've been to a fast food place this busy and with this many employees before. It was clean and everyone was very polite and organized. Compared to some places I've been recently where there is hardly any customers and there's still a mistake in the order, the manager/s and staff here clearly have high standards and it really stands out at a time where many places...

Edit from 3 to 1 star 09/08/2022 about 530pmTERRIBLE!!! My bread was soggy and pale, my sandwich was not a spicy chicken, my chicken was as tough as Jesus's sandals, our nuggets tasted as stale as communion crackers, there was no salad dressing and there were no fountain drinks! WHAT HAPPENED?!

I love Chick-fil-A, but fries are an important component to these meals and your fries are ALWAYS TERRIBLE on a consistent basis. Fries should be the hottest thing you get because by the time you get home they should still be nice and warm. Everytime we get our fries they're NOT even warm. They're not warm, there's ZERO salt and it's just sad all around. I ordered a packet of salt today because I don't mind putting some on, but the salt won't stick to cold dry fries. 🙃 It's not hard to serve tasty...