Burger King — Restaurant in Monroe

Unfortunately this location seems to be both understaffed and insufficiently trained. This place looks busier than it really is at times, simply due to the slow service causing long lines and wait times. They don't always have someone assigned to the front register (even during the lunch rush), so you may be stuck waiting to place your order even at the front of the line, and then the food takes quite awhile to come out as well. During our half hour there, we also witnessed 3 consecutive orders given out with items either missing or made wrong, as pointed out by the customers receiving them. The attitude of the staff in rectifying these issues seemed to clearly indicate that they couldn't care less, with no sign of real customer service on display. The food was fine once we got it, but I just can't recommend this location to anyone, especially if you're in a hurry on your...

Absolutely the worst expirence at a Burger King. Pulled up at 10 am to go inside and order breakfast with my son. No sign stating the lobby is closed, but the doors were locked. So we go through the drive through. Pull up immediately to place an order and I'm asked to wait a minute. 2 minutes later they take my order. Pull around and pay, then waited another 20 minutes for my food. While waiting I saw 4 cars pulled out of the drive through line, most likely because they got tired of waiting.. And since we couldn't sit inside, we drove all the way home to eat. Got home and they charged me for 5 hashbrowns I ordered and didn't give me 2 of them. Absolutely incompetent employees, how hard is it to take and order, make it, and fulfill it? I worked at Burfer King when I was 15 and 16 years old. It's not rocket science. Needless to say, I'll never return to...

This was the 3 Burger King I went to today to try and get breakfast the first 2 had no ham or did not know where it was so I came to this one and they don’t have Apple Pay or google pay Which is ridiculous you’re able to order online and use Apple Pay go to any other Burger King restaurant he’s Apple Pay but this one doesn’t have it not to mention I had to cut my heart over 20 minutes to even order them get told at the window they don’t have it but it says on google they do so over it guess I’m getting Waffle house or McDonald’s 😭🤮 been driving all night and was ready to get some BK hopefully directions to still be easy being served by time I get to Dayton so I can use...