We arrived at the Monroe location around 7:30pm. There were several booths available. They tried seating us right by the front door, where it was cold as the foyer doors were propped open. I pointed out my young daughter, they again offered us the front table. I asked could we please be seated elsewhere as it was cold right by the door and we have a young child. The host asked another associate who then finally agreed to put us a few tables from the front door. We were greated by our server and ordered promptly. We recieved our appetizer and first glass of drinks in decent time. We consumed the whole appetizer and our drinks and waited and waited and waited. Around 45 minutes after ordering we asked the host if he could check on our food, which he said would be out soon. We then asked for drink refills. Finally our food arrived, but we were missing a meal for our daughter. Somehow it was thought my two children would share one meal? Luckily a meal for my daughter was brought quicker than our order came out. We again consumed our food, had an associate roaming around grab empty plates, and waited.....finally our server appeared. She asked if we needed anything, which I asked for a box for my daughter's meal. Another 5 minutes go by before she asks us about our check, which was being split with another member of our party. Another 5 minutes go by and still no checks....we look around and our server was stocking cups at the bar with two other people......at this point i questioned if asking the manager at the front counter for our checks would be needed....finally we got our checks. In the hour and 45 minutes we were there, many other peope came, ate, and left.....while the food was okay, the quality and timeliness of service was awful and left much to be desired. ​