Fontenot's Cajun Way Monroe — Restaurant in Monroe

We went in before they received their liquor license, so take note if you're looking for that.

Staff was new and seemed not to have a lot of food service experience. The hostess didn't really seem to know what to do when I told her the little 2-person bartop table was not going to be big enough for food. Our waiter was a bit too eager to get our order. My companion and I were having a conversation when we sat down, and rather than wait to introduce himself, he spoke over us. I had to ask him to repeat everything he said when we walked up. He interrupted our conversation again, several times as we ate to ask if we wanted anything, which I appreciate; however since they weren't busy, just standing nearby would have given us the opportunity to say excuse me, we need __. The gossiping employees at the bar with nothing to do was irritating as we tried to eat and have a conversation.

Food was ok. Expected a lot more "homemade" food rather than premade/frozen to fit in better with the local food offerings in this area.

Started with a side salad that was basic shredded iceberg and way too many cucumbers. The salad dressing was a disappointment as it came from a jar rather than homemade. Gumbo was ok. A bit thin and not seasoned. It did have a smoky flavor from the sausage and the dark rue. The rice was sparce and very bland. Crab cakes pre-made frozen (very similar to what I buy at Brookshires). They were spicy with a lot of breading. and served without any sauce, they were my lease favorite thing ordered. The Shrimp Creole was fairly bland with a hint of sweet that was off-putting to me. The bread was good, though. The charbroiled oysters were the best thing ordered. They were quite good and served piping hot.

We will be back once they have a liquor license and have worked out some...

First time here for lunch, and while we did have 9 people, and there were several large tables of equal or larger size. That said, they seated us right away and took our drink and app order. All came out relatively quickly and tasted good. Crawfish boule was spot on as well as the onion tangles. Fried boudin balls were OK, little bland, IMO. Then the fun began, we certainly noticed food not really coming out very quickly after that. Yes, I'm sure it had a lot to do with the large tables and full restaurant, but what really seems to be the bottleneck is 3 servers and the point of sale system in place. To keep up with traffic and turn over the tables, you've got to expand your system. Having one person ring up and check out tickets while servers are waiting is way outdated and will be painful in the long term.

Overall, the food was decent. Took way too long for entrees to hit the table. Servers could not properly care for the guests due to short staffing, POS out dated system, and disorganization. While I want to love this place and keep it in Monroe , several changes have to happen for...

The food was very good. The service was as poor an experience as I have ever had. We had to send one plate back because the food was cold. While this was occurring, the waitress forgot to bring the salad prior to, or with it. Twenty-five minutes later, we had to ask the waitress where the meal we had to ask the waitress when the meal would be brought out. She apologizes, goes to the kitchen, and returns to tell us that the kitchen threw the plate in the trash and they would have to make a new one. We then remind her for the second time that the salad still has not come out. In the mean time, we had to stop our waitress and ask to have our drinks to be refilled. At the end, approximately $5 was deducted from our ticket. This is an insulting response. I would have been happier with a table visit from management and an apology. As it was, we got crickets. Like I said, the food was great but the rest was...