Mr G's — Restaurant in Monroe

Dear Mr. G’s Team,

I am a local business owner in the Monroe area and have been dining at Mr. G’s Grill regularly for both lunch and dinner. I have even started bringing my children to enjoy meals there. As an easygoing person, I have always appreciated your wings, which is why I consistently order them.

However, today’s experience was one of the worst I have had at any restaurant. Hoping to try something different, I ordered a Philly cheesesteak with only mayo and ketchup. When I returned to my office and opened my meal, I found it to be mostly bread with very little meat—a disappointing sight for a $16 meal that included a sandwich, fries, and a drink.

I decided to return the meal and requested to replace it with my usual wings, offering to return the sandwich and fries. To my surprise, Marco informed me that replacing the meal would waste money and insisted that I pay for the wings again. Despite explaining that I am a consistent customer who regularly supports your business, he refused to accommodate my request.

I am very unhappy with this response and am still confounded by how a business would rather lose a loyal, consistent client than the $16 cost of a single meal. This experience warrants a 1-star review, and I regret to inform you that I will no longer be spending my money at...

I really don't like giving a bad review. But I will say that the food was really good. Of course all I had was a salad, which is very hard to mess up, and four chicken legs. It took 45 minutes or so to receive my food. Even my salad. And I believe that I would have had to wait for my drink if I did not ask for it. I left a really nice tip but I felt as if I was not informed about how long it would take to cook the chicken. After waiting a while she did say that she should have told me it was going to take awhile. And I'm not sure why they waited to bring the salad out with my food. If I would have been informed I could have made a better decision of what I wanted to eat for lunch because it cost me...

6/16/23. A group of 20 of my sewing group ate at Mr G's, trying out the restaurant under new ownership. A couple of mix ups, when one of our guys got someone's vegetarian gyro. Got that quickly solved, and he decided that it was delicious too! Hot onion rings with real onion, great gizzard, pork chops, fish sandwich, hamburgers. All was fresh and hot from the kitchen and great service! We are very happy with the new "Mr G's", even though we miss Bill and the crew who had served us so well over the years. We...