Stopped in for a quick sandwich. The woman behind the counter was amazingly sweet, but the owner stepped out to help Us. I asked him if the bathroom was locked or if somebody was in there and he told me “I don’t know I just got here” with an attitude. I placed the order for a sandwich, and he proceeded to make it without asking any questions. When he finished, he said is that all and my husband said no I’d like to order one too, which he replied “you should’ve told me “he was standing right next to me when I ordered mine. he continued with the attitude and my husband commented “customer service zero “ to which the guy replied “if you don’t like my customer Service then leave the store and I won’t make your sandwich “. Then got more agitated, so my husband yelled at him, and the man replied, cursing him out and telling us we had to leave. Words went back-and-forth and the owner said “you little white dog go bark somewhere “the poor woman behind the counter was so sweet, but she looked like she was used to his behavior. If he is at the counter, when you walk in the store, I walk away I’ve never experienced such an embarrassment of an owner yelling at someone in the store, as loud as he was, and then continue to come out from the back of the store to continue, his rant. Zero stars for the owner 10 stars for the employee...
Read moreVery bad service. Watch out for the old man!!! Horrible service . Very very Rude. I’ve been going here for so long, and everytime I see someone in front of me ordering a sandwich with meat I ask him to change his gloves because I am vegetarian. Not only that he has been arguing with me for the gloves every time he also told me I was rude when I asked him nicely and very polite. He then wanted me to explain why and kept saying I am very rude and don’t need to tell him how to do his job meanwhile he used the same gloves up to cashiers and wanted to make my sandwich with those same gloves. Horrible. Does not know how to keep costumers and is not like they are giving me the sandwich for FREE!!! I am paying for that sandwich and it is my right as a costumer to ask how I need it to be made. This has happened few times already and I don’t think I will ever want to go back again. Even if u don’t care for your costumers remember the costumers are the ones that keep your...
Read moreStopped to get a meatball sandwich. Nothing major, just a meatball on wheat. Added some and that's it. The came to $11.32 (round about) my eyes was shocked! I said are you sure thats the price and the employee said yes. A few days I paid $8.62 (round about). The employee went on and said this is what it goes for. I understand that each location is franchised own and different pricing does happen, however this right here is price gouging! $11 for meatballs?!?!? Well, you charge what you charge and with that said I will never go back to this location! I know I'm one fish in the pond, however I hope I can make a big splash where other will see and take heed to the overprice items you so called sell....
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