I'm writing to let y’all know that one of your Diverse employees at 470 Monroe Turnpike, Monroe, CT needs to get checked — immediately. The way they acted was straight-up disrespectful and uncalled for.
I don’t know who this person thinks they are, but they clearly forgot they work in customer service, not running their mouth like they own the place. I came in minding my business, and instead of getting help, I got attitude, eye rolls, and a whole lot of rudeness for no reason.
This wasn’t a bad day — this was straight-up nasty energy. They acted like I was bothering them just by asking for help. If they don’t like dealing with people, maybe they should stay in the back or not work there at all.
I don’t know if y’all pay attention to how your staff acts, but this ain’t it. Fix it. Because if this is how y’all treat folks, trust me — people are gonna stop coming real...
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