Wendy's — Restaurant in Monrovia

(Female) I met my girlfriend of 3 years in Monrovia, right in the park near this Wendy's, I came to this area every Friday with my friends as a tradition, even. Everytime I ate at this Wendy's because I love Wendy's, but this location is by far the worst, manager wise. Also, their kitchen seems VERY small with the amount of people in it. It looks so crazy and crowded everytime. The manager (Jacki) was sort of nice to my group of friends (who were fairly loud) and were asked to leave because there was a 20 minute rule for customers to eat after they ordered their food.... I am a slow eater and the quietest of the group, so it wasn't fair to ME eating at all. I just took it in a bag and ate in the park. Every anniversary we try to come here because we hold very fond memories of us in this area, and our first date at Wendy's. We felt young and in love again and my girlfriend leaned over to whisper something funny in my ear, and the manager rushed over and said "Excuse me, you can't be doing that here, there are children here!" and we were both confused, and my girlfriend was taken aback and asked "What...? I was just telling her something?" and the manager (Jacki) just gave her this stern face in disbelief, like she was lying. I took a look around and only saw teenagers STANDING on booths and adults. No "kids". We were even in the corner away from most people because we're aware not everyone is comfortable with a lesbian couple. Still, we were not showing any PDA or anything inappropriate. We were literally playing our 3DSes and hanging out. These groups of ladies sat right in front of us though, and as the manager was around sweeping near us, she we noticed the ladies turn around and laugh quietly at us, pointing. The manager, Jacki, stopped sweeping and leaned over at their table glancing at us and said "I know. I feel the same way too!" and they all had a little laughing fit. What was that?? I've never felt so belittled... I wasn't feeling that upset at that time or day, but looking at it now, wow! You people should be more professional at this! You work at a Wendy's, you're supposed to serve people food! I just want to eat here, not feel like a joke! Even so, we were not even affectionate being there! It was just obvious we were a couple because of how we shared the same booth and sat close and shared a drink. Is that so unbearable?

Additional note, she also told us to leave and sounded DONE with us, just looking for an excuse to kick us out. She said "Look, you guys have been eating here for a LONG time. You need to leave, we have a rule of 20 minutes-" and blah blah blah. She said all fast food restaurants have it, and it's not her rules. I've never ever heard of this from ANYWHERE, and she also said she needed tables for paying customers?? There were SO many empty tables, seriously! If you're going to lie, at least make it believable!

Before my girlfriend, she also shouted at me while I was ordering because she couldn't hear me, I was speaking as loud as I possibly could. At least most people are DECENT about asking me to speak louder.

About the food, they usually get my order right. Temperature is either kinda warm or very hot. I don't mind temperature that much, but sometimes they don't even salt the fries? I can salt them myself, but still.

I prefer the other employees to the manager, obviously. She's crazy. I've seen her yell at the nicer employees. I feel so bad for them, I hope they find a better job with...

Amidst the vibrant hustle and bustle of a typical Friday afternoon at Wendy's, an unexpected visitor stumbled through the door. Lost in the maze of unfamiliar streets, Joseph found himself in need of not just directions but a beacon of guidance amidst the chaos. Little did he know that his chance encounter with Eva, a shining beacon of Wendy's exceptional service, would not only lead him out of his geographical quandary but also leave an indelible mark on his heart.

As Joseph sheepishly approached the counter, his disoriented expression caught Eva's attention. With a warm smile and a welcoming demeanor, she immediately sensed his predicament and offered her assistance. Despite the lunchtime rush and the cacophony of voices clamoring for attention, Eva's focus remained unwavering as she patiently listened to Joseph's tale of being lost in the labyrinthine streets of the city.

Without missing a beat, Eva sprang into action, armed not just with a menu but with a genuine desire to help Joseph find his way. As she expertly navigated through the options, her eyes sparkled with empathy, and her soothing voice served as a guiding light in the midst of Joseph's confusion. With a few simple questions, she effortlessly deciphered his location and provided clear, concise directions to the nearby Costco where Joseph intended to go.

But it wasn't just the accuracy of Eva's directions that left Joseph in awe—it was the kindness and compassion with which she offered her assistance. Despite the chaos swirling around them, Eva took the time to reassure Joseph, offering words of encouragement and a reassuring smile that instantly put him at ease. Her genuine concern for his well-being transcended the transactional nature of their encounter, leaving Joseph feeling not just relieved but genuinely cared for.

As Joseph bid farewell to Eva and embarked on the journey to his destination, he couldn't help but marvel at the unexpected turn of events. What had started as a simple quest for directions had turned into a profound encounter with genuine hospitality and compassion. In Eva, Joseph had found not just a helpful guide but a true ambassador for Wendy's commitment to exceptional service.

As he finally reached his destination, Joseph couldn't shake the feeling of gratitude that washed over him. In a world where kindness can sometimes feel like a rare commodity, Eva's exceptional service had reminded him of the power of compassion and human connection. And though his time at Wendy's was brief, the memory of Eva's kindness would stay with him long after he left its doors behind.

So, to anyone seeking not just a meal but an experience that nourishes the soul, I wholeheartedly recommend visiting Wendy's and experiencing Eva's exceptional service for yourself. Whether you find yourself lost in the maze of city streets or simply craving a delicious meal served with a side of kindness, Eva and her fellow staff members stand ready to welcome you...

We ordered online and got to the window only to have to wait roughly 3 minutes as they did not label the drinks and therefore didn't know which drink we were missing. We had to actually taste test the drinks ourselves. After all that when we finally got our meals, we were missing a bag and were told twice we had them all. We had already counted them and then actually pulled them out in front of the window to show we were missing a bag. We were then told by another employee that "WE" should not be going back and forth on our order at the window and forced us to the parking lot to wait after also saying the order was done up here and that we were not to hold up the line. The bag they handed us in the parking lot didn't even have the right meal; they just handed us an generic bag. Very poor communication and service that forced the customer to solve their mistakes, put the blame on us for holding up the service, and didn't even give us the...