Unfortunately I didn’t have a very good experience whatsoever. They were very busy on a Thursday afternoon at 1:45 when I arrived with my wife and granddaughters. We ordered food and went to sit outside at a table to wait for our lunch. I ordered a “ custom” sandwich of roast beef and provolone cheese, and everyone else ordered off of the menu. Well we wanted 45 minutes for our food and when it finally came my order was totally different than what I ordered. Instead of my simple custom roast beef sandwich I got some hot very spicy roast beef concoction off their menu which I took one bite and marched back inside. She nice it took so long to get our order in the first place I didn’t want to wait another 45 minutes so I returned the uneaten sandwich, asked for and got my money back, and left hungry after waiting more than an hour!
The wait staff was underwhelming uncaring about my order.
Lots of people love it...
Read moreDo not recommend, Today ordered a sandwich from Blue Moon Bakery and Coworker got the same. We thought it would be not a problem to alter the sandwich on their menu and no where on their website did they mention a charge for altering the sandwich. We cannot believe the charges that were added- $8.00 extra per sandwich! I called and talked to Dale who told me “next time order a new sandwich instead of altering the Italian”. I guess they premake all the sandwiches and for any alterations they take apart the premade sandwich. We would have been happy to order a “build your own sandwich” if we had known the sandwiches were premade. At no point on the phone did they tell us about the extra charges or fact that it would be more work to after the sandwich rather than making our own. Disappointed in both the quality of the sandwich as well as the rude response we received from...
Read moreWhere shall I start…. I looked at the website and called to place an order of 4 pies 2 salads and garlic bread. When I got there I also got some cookies. I asked for an extra box or a piece of card board to put under the pizza not to burn my legs and the employee said oh I guess u never worked in a kitchen before. So rude!!! On top of this I was charged 15% of total and a delivery charge when it was a pick up. When I looked at website there was NO mention of these extra charges and when I called to place the order there was no mention of these charges! When I called about these charges I was told in a nasty way there are signs in store!! I went in to pay and never noticed. First of all they should have it on website and secondly they should tell u over the phone when ordering. The said well that’s just what we do. Well I will just never go there again. That’s just...
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