Thai Basil Big Sky — Restaurant in Big Sky

Thai Basil Big Sky was great upon opening and slowly has decreased in service and food quality /taste.

Last night I placed an order to go and was advised it would be an hour wait. At an hour, I called to inquire on status. The young lady over the phone stated it would be a longer wait due to there being only one cook in the kitchen, that it would be another 25 minutes. When I asked to cancel the order she stated it could not be cancelled as some items were already ready…?

She stated there were six people also waiting and that I would receive a text when ready. We waited an hour and 50 mi minutes total for the order to be ready and no discounts were provided to the food or the long wait. The order was cold and very poorly made - the Pad Thai Rice had only egg, green onion and was tasteless. The Pan Fried Dumplings were ice cold. The Massaman Curry had no heat, overloaded with too much beef and potatoes were huge chunks which were hard.

If we would’ve been advised initially there were behind and only one cook that evening, we would have chosen to order somewhere else. Highly disappointing how this place has gone down hill. Paid $70 for a food order that was...

Thai Basil: Come Hungry, Leave in a Food Coma

Listen, if you’re looking for dainty little portions, turn around now. Thai Basil is serving up massive plates of deliciousness that will have you questioning your life choices (in the best way possible).

Let’s start with their Uncle Tom Kah Soup—this isn’t just soup, it’s a warm hug for your taste buds. Creamy, tangy, and loaded with flavor, it’s like they bottled up comfort and served it in a bowl. I could happily bathe in it (but, you know, social norms).

Then there’s the Kai Soi, which is basically the dish of my dreams. You’ve got soft noodles, crispy noodles, and a rich, spicy, coconutty broth that’ll make you consider licking the bowl in public. If loving Kai Soi is wrong, I don’t want to be right.

And let’s talk about the Rice Pad Thai—because wow. Perfectly cooked noodles, a sauce that hits all the right notes, and enough portion size to feed a small village (or one very ambitious eater, aka me).

The service? Friendly. The atmosphere? Cozy. The portions? So big you’ll consider bringing a second stomach. If you’re craving mind-blowingly good Thai food and aren’t afraid of leftovers, Thai Basil is...

This was one of the first restaurants we visited when we arrived. We ate lunch here. Food was good & service was good. Our family is a party of 6 if you include our newborn (2 mos) who obviously did not order anything. When we received our bill we noticed the waitress included the gratuity automatically (20%). When we asked the waitress she said that any party of 6 the computer adds the tip automatically. Its kinda of funny because all the tables only have 4 seats. She also proceeded to tell us that most restaurants in Big Sky had these same practices and even included extra fees in addition to a forced gratuity. We ate at many other restaurants and no other restaurant automatically included a gratuity or had any extra fees. I feel hustled by a restaurant that allows their hostess/waitress to operate in this way. When we had the option to have lunch here again during our 2 week stay we decided not to return based on this experience. When in Big Sky in the future I would likely avoid this restaurant based on...