This is very disappointing. I’m very happy that this business gets as much customers as it does, but the customer service and wait times are ridiculous and no longer worth it to me which is why I felt compelled to leave this post. The coffee quality is no longer the same so I began getting my coffee at the shop right across the street. Something about Cafe Santo is that they serve amazing food; their chilaquiles & french toast are great. I placed an order ahead because I know if I ordered in person I would’ve waited well over 35min. I showed up with my coffee from the place across the street (which I am not naming out of respect, but you should definitely go try it) , and was understandably asked to place a cover over my cup to hide their logo. To my surprise, a good 30% of customers were showing up with their coffee from the other place as well (that’s how good it is, and how great their service is). Long story short, I am saddened to say I don’t think i’ll be returning to Cafe Santo. My food order was placed at 12:40, and was ready almost exactly an hour after at 1:38. If management is reading this, something needs to be done. I can’t say I received stellar service, and it was a bit uncomfortable to be there. 2 food items were placed and the first one came out about 20min before the other so by the time we got home to eat it, the first order was cold and stale. Very disappointed as Cafe Santo used...
Read moreI work as a barista at a successful independent coffee shop in LA, so i know great coffee when i come across it. Don’t let Café Santo’s small shipping container footprint deceive you: they serve up excellent, high-quality product. Highlights were the whole-milk cappuccino and the oat milk hot dirty chai latte. The cold brew was different from my usual go-tos, as it was brewed with Guatemalan coffee beans, but that gave it a brightness that the other darker cold brews I’ve had lack. Extra points go to their on-point graphic identity, as well as their location: they are situated in front of a bright, modern and wide-open patio area filled with wooden bench seating, and lined with three or four other dining options, for those inclined to grab a meal with their brew. However we went in the mid morning, so most of these places were not open at the time. This just gives us more reason to come back and enjoy Café Santo. Highly recommended for coffee...
Read moreI came in a morning after it rained, the benches were very wet but one of the workers were kind enough to dry it up. Thanks bro! No thanks to the guy that was managing the patio heaters and couldn’t turn one on so we froze our nalgas off. I ordered a grip of drinks and burritos ($10 each, yikes). My total for 4 peeps was almost $80. Their food and coffee was good but I thought it was about 10-15% higher for a comparable product. Overall the coffee was good and would get it again if I felt like splurging and was passing by. This place is a good place to have a drink with a friend if you’re dressed warm (fall or winter) and they turn on the heaters. There is other food choices inside if you’re not feeling a burrito. Parking can be challenging if you’re not familiar with the area.
I hope they add online ordering or maybe they have that already,...
Read more