Starbucks — Restaurant in Monterey

Im just gonna repeat the same complaint as the last customer.. ordered a ice coffee, they dont have plastic cups so im drinking my coffee out of a hot cup. Just weird, but when I ordered my 4 shots on ice, they give me a larger cup and it had enough ice to fill 5 of my normal drinks. I came back in and said, I asked for a different size cup and definitely didnt ask for the whole ice machine to be added to my cup. She said, that size it for hot drinks.. I said, I dont care. If you are not gonna carry the plastic cups like the rest of the country, you should still know how to make a iced coffee.. she said, I will remake it, but only this time. Just rude. I didnt mess it up, and im am very specific on what I wanted and pointed at the cup and believed I communicated my order in a way that not even a child could get it wrong. I ended up buying a sandwich and even still tipped them even tho that wasn't deserved.. Just shocked that they were rude.. well the main woman at the counter with short hair and a accent .no way am I coming back. So unreal. And I dont eat meat so I asked if they had a breakfast sandwich that doesn't have meat. She said, I can just take the meat off.. Thats fine with me cause Im not a weirdo vegetarian or vegan like most who ask if they have something...

This Starbucks has become my home away from home. In 2018 I switched to Starbucks coffee every morning and experienced better job performance. Starting my day out here at this location has become a favorite, most pleasant and sought after part of my daily routine. I almost wish morning would occur more than once a day just so I have an excuse to visit Starbucks more often. The baristas here are fabulous. They have catered to my daily whims. At first I was going with mocha pumps, then I ‘behaved’ and have just been keeping it to sugars. Now my son is in town so my bill increased since he has to get the delicious cheddar and egg and bacon bagel sandwich and 3 cake pops each morning with his drink. DelMonte shopping center is an exceedingly clean, high class beautiful area to visit rivaling some of Dallas’s most high class areas like at Preston and Forest and Preston and Royal Lane. I would say it’s better due to less traffic and prettier surroundings and of course, better weather. Thank you, baristas, for welcoming me into town and making me feel...

Im not gonna lie that girl Fangirl B is always commenting on posts saying stuff about staff when her friends are embarrassing her..... they have gone to a couple of establishments giving bad reviews it really is her brand.... the staff here are amazing and honestly the bad reviews come to me as a surprise given they are always nice and go above and beyond. I notice customers who do not get their way after being rude purposely come to comment negative reviews in hopes they get someone in trouble even if they were just doing their jobs. The company or whoever is in charge needs to stop believing these customers that go out of their way to harass and bad mouth or bully these workers that are doing their best and they are just doing their jobs. Idk if anyone sees this but I hope they know everyone at Del Monte is really sweet and you can ask the regulars too!!! They know how good...