Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
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Went there one slow weekday night, ordered from the drive thru menu, pulled ahead, paid, and was immediately asked to pull to the back door where my order would be delivered...the back door and not the drive thru window where it was convenient for you to take my money but not good enough to pass out my food...but the back door....does corporate know that they spent all that money branding a product and company model and design to install a drive thru complete with a speaker system lighted menu in color with pictures and the paved path complete with a window to pay for convenience only to have the food passed to the customer out the back door...and mind you I mentioned it was a SLOW weekday... NOBODY WAS BEHIND ME IN THE DRIVE THRU! I immediately asked for a refund.... definitely asked for a refund that the window girl gave...
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Had to wait on the order. They brought the car next to us their order. However it was wrong so DQ took the order from them after they had been eating the fries out of it. Came to my car and insisting we take the order, I said no! They then went back inside came back with what they said was a new order, which it was not. Knew it was the original order by the bag and contents, which still was not what we ordered. Finally took the bag in and got a refund. That experience was not good, because of Covid everywhere. Not clean. So when they make you wait out by the dumpster for your order. Make sure it does not make it's rounds to another car waiting before it gets...
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First of all 30 MINUTES for 3 cheeseburgers and 1 order of fries.
There was NO hustle to the staff. We waited 30 minutes for disgusting chewy burgers that were worse than a gas station burger.
The crew member manning the drive-thru JUST STOOD THERE. Allowing food and customers to stand and wait while the girl in the front counter slowly took care of everyone else. I even told the person in the drive-thru we could see our food in the window and the front counter person yelled. "Yeah it just came up. I'll get it"
Terrible. Food...
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