Mazzio’s Pizza & Wings — Restaurant in Moore

Very disappointed. I ordered from mazzios tonight. Calzone, lg pepperoni’s, and ranch. After tax and tip my total was 45.68. I used contactless delivery. What I received was someone else’s order. Lg cheese, medium works. Then my ranch. Their total per the ticket on the box was 39.19. Once the food was delivered my family had an hour before we had to be somewhere so there was no time for a remake or to find other alternatives for dinner so I had my kids eat the cheese pizza. It took 2 calls and over 30 minutes to get a hold of a person. When I finally talk to someone I’m told there is nothing they can do. The person I was talking to couldn’t reach anyone at the actual store my order came from. They won’t even do a partial refund and they won’t remake the order (I didn’t want that anyway bc I wouldn’t be home to receive it) bc the cheese pizza was consumed. Plus everything arrived cold. Absolutely horrible customer service. I was so excited to be living in their delivery area again but after this I will not order from them again.

Raechel if you see this I got your order and I assume you got mine so I hope it was...

As far as food, I find that Mazzio's is incredibly inconsistent. The one thing you want from a fast food place is consistency. If you order the same thing from Mazzio's every day, it will be different every time. It's maddening. One night their thin crust is crispy, the next night it's soggy. One night light cheese is light cheese, the next night it will be absolutely swamped in cheese. Other pizza places will provide consistency.

The problem with this location in particular, regarding service, is they are understaffed. Every time I go here I feel bad for the employees because they never have enough people, you will always be stuck waiting. Tonight is no different, carryout should be 20 mins. We find ourselves at the window 10 minutes past that time only to then find out they lost our order and have not even started making it because they are so busy with no help.

3 stars for atmosphere is a neutral rating, it's just a pizza place. What can you say about atmosphere? There are tables and TVs, what else is...

Went to have lunch today got there at 12:45. The salad bar was a total wreck. I go for pizza but my husband goes for the salad. He basically got lettuce and ranch. He asked for a fork and the guy working said can you make two spoons work? My husband said no I need a fork. The worker seems so irritated he needed to go wash some dishes. He ended up giving him a plastic fork. The selection of pizza was terrible. The most basic pizza being pepperoni and cheese should always be out there. There used to be a woman working the counter and she was on top of everything. This is the second time we’ve been recently and it’s been horrible both times since she’s been gone. Even being greeted at the beginning to pay for the buffet was terrible. The worker looks at the front door but continues to walk around picking up plates and talking to customers instead of helping the front customers coming in. I sure hope this place gets it together or finds new people who actually care...