Kiku Japanese Grill — Restaurant in Moorpark

The owner/manager is extremely rude. Customer service is not in his vocabulary. a group of us went after Bible study, as we had been doing before he started coming to his store. One of us ask for an extra small teriyaki packet and he was very upset. He spoke, harshly and spoiled our lunch.

The next week we went back, and he would not serve us. He asked us to leave. I don’t recommend this restaurant to anyone that cares at all about being treated kindly in this world we now live in.

Now that he has taken over, he does not post the prices on the menu board. Just the entrées so you don’t know how much you’re going to pay. I wonder if this is against a California state law?...

Be aware that the food quality has really gone down and if you do receive rancid food, the owner will not do anything about it. I ordered a couple of meat plates to-go and when we got home, the meat was discolored and had a really bad smell to it. We called and spoke to the owner and made him aware of the situation, he said he cannot control what the vendor sends him and what they send him is what he receives and there was nothing he could do about it and hung up. Unfortunately, we had to throw away $60 worth of dinner because I was not willing to risk my family and my little kids getting sick. Really unfortunate and...

I did the all you can eat here which was understandable for sushi and it comes with a drink. I gotta say those baked mussels were on point and probably the saving factor for this review being 3 instead of 2, but the presentation of Sushi and the way they were rolled was embarassing. The first 2 rolls we got were mushed together on the same plate and they kept falling apart when picked up. The sushi was great taste wise, but it seems like they have too many items with cream cheese. The Tempura rolls hahaha, those were funny, if u expect a sushi roll with tempura around the roll, ur in for...