I went through Wendy’s drive through Friday 1/13/23 around 9:20pm. I ordered Southwest Avocado salad. I always add apples, cranberries, and 3 packs pecans. The man who was taking my order told me I could not have those items added to my salad. I asked him why? He said the salads are pre-made and we don’t add anything. He wasn’t nice about it either. Very rude! I asked him if Wendy’s allowed customers to have their food fixed how they wanted it. He said NO they are NOT!!!!! He said customers are not allowed to have their food fixed their way. He said salads are pre-fixed. I said so let me make sure I understand you, me as a paying customer is not allowed to have my salad made the way i want by adding apples and cranberries? In a condescending tone, he said, THATS CORRECT! I said ok, then can you add the items to the side. He said he cannot sell me any apples or cranberries on the side because they are salad items on the Apple Pecan salad.
I said, ok. Then give me some packages of pecans. He said, “he could give me any.”
Normally, I would have just left and never ate there again. BUT, I refuse to allow anyone to treat and talk down to me that way. It was uncalled for—it was offensive!
I told him to get his manager to meet me at the window. In an arrogant and mocking tone he said, “I sure will get you my manager.”
I pulled around to the window and the female manager was there and she was NOT friendly.
Now, I know where he got it from! His manager. Both were 2 peas in a pod! Must be nepotism and they was mother and child. Lol 😆.
This situation and experience was horribly upsetting and funny all at the same time!
She told me that I could not add any other items. I said that was fine but I didn’t appreciate the way her employee spoke to me. She defended him. And asked me why I would add apples to a Salad?
Wow! At this point, I guess we entered the land of no return! I swear somebody needs to examine those 2 to make sure they are not sniffing more than the coffee!
I told her I would be reporting her and her employee. She stated, that’s fine! I do apologize but i will ALLOW you to have a pack of pecans—IF I still wanted the salad!
Allow me! Allow me! Wow 😯. Well Karen, I’ll let you keep your pecans and apples! LOL.
There’s utterly no response other than, being drawn back in disbelief.
I’m telling you what, people are out right crazy 😜.
Well Wendy’, you lost a long time customer and if you’re wondering why your profits are down and not as many customers at night, now you know.
I’m absolutely shocked and in disbelief on what happened tonight! They both acted like I was trying to steal their first born child! Crazy bunch of people.
I’d never believed it, if it hadn’t happened to me! I guess the manager thinks Wendy’s profits from Monopoly play money. Im sure not playing their game!.
I’m still Shaking and scratching my head on this one!
Wow! Cant even buy a side of apples for my salad because it don’t come with the Southwest Avocado salad. I even asked 3 times to make sure I was hearing all this correctly. Yep, I was hearing it right!
Beware of the tall young man with light brownish blonde hair and the night manager. You will experience the Twilight Zone! I swear, im awfully disappointing in myself for not recording this! I’d been filthy rich from selling the worlds wackiest people video!
😝...
Read moreLet me tell you about my recent adventure at Wendy's! I embarked on a journey of culinary delight and found myself face-to-face with the legendary Dave's Single Combo. First off, let's talk about the star of the show, the burger. Juicy, flavorful, and stacked with all the fixings, it was a symphony of deliciousness that left me craving more with every bite. Paired perfectly with crispy golden fries and a refreshing drink, it was a match made in fast-food heaven.
However, let's address the elephant in the room – the atmosphere. Picture this: I'm sitting there, basking in the glory of my Dave's Single Combo, when suddenly I feel like I've stumbled into a battle between the fluorescent lights and the saddest excuse for elevator music known to mankind. It was like dining in the waiting room of a dentist's office during a power outage. But hey, who needs ambiance when you've got a burger that could make angels weep tears of joy?
In conclusion, Wendy's Dave's Single Combo is a culinary masterpiece that transcends mere fast food. Sure, the atmosphere might leave something to be desired, but when you're sinking your teeth into that glorious burger, you won't give a fry about anything else. So go forth, my fellow burger aficionados, and indulge in the wonder that is the Dave's Single Combo. Your taste buds will thank you, even if your eardrums don't.
P.S. Witnessed a dramatic non injury single vehicle accident while there so that brought it up a notch....
Read moreThis is my families go to for a quick easy meal when I do not cook. We are definitely become regular customers who normally order the exact same items everytime. I am really hoping they bring back those pub fries very soon tho would love to see thise become a permanent menu item!! Most of our experiences are positive with the food and the service is fastfood basic for the most part. If I am being honest we all are struggling with employee shortages everywhere as employees ourselves or as the customer I am very understanding to this situation even when a negative experience appears once or twice. I do appreciate their hard work and I am happy with the quality of food minus just a few mishaps along the way. I do suggest that everyone always double checks their items before getting home at every visit to save issues later but I also would suggest that everywhere...
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