Our Place Restaurant — Restaurant in Moreno Valley

First... please note if there was - NEGATIVE Star thats what this place would get for just the Apparent Owner Alfonso.. My daughter and i went here for breakfast.. place was a lil full but not too bad, we had to seat ourselves.. 15mins later Our drink order was taken, with no spoon to stir my coffee, so had to ask... another 15mins go by.. and we had to ask for our order to be taken..The lady at the counter.. guess her name is Pray... she, was standing there.. looking around like she owned the place .. and just was NOT Helping the other workers..while waiting, we hear one of the waitresses ask if table 7 left..., they apparently couldn’t wait any longer for their food, she goes and tells the chef, which apparently is also the owner Alfonso, and he proceeds to Yell at the poor girl, he’s going to take the food loss outta her check, she comes out crying, and he comes out to tell her , to stop taking orders... like wth🤬we wait 50 mins for 2 plates.. nothing fancy.. some chilaquiles.. which is literally tortilla chips..cooked in sauce.. with an egg... and their special chicken breast breakfast.. Chilaquiles were literally DRY .. with a side of salsa on the side... Alfonso was completely UNPROFESSIONAL.. The lady Pray is useless No customer service skills what so ever... other employees Alisa,Brittany, and Ceaser were GREAT .. Alfonso needs to get more help in the kitchen starting with a REAL Chef.. The waitress that was in tears .. we suggested she call the labor board.. cause im almost sure it’s illegal for him to charge Her for some one else’s FOOD THAT HE TOOK TOO DAMN LONG TO PREPARE.. Will never go back again.. as long as Alfonso Owns this place ... Horrible...

We went for Mother's Day 2018 and we were not even greeted. There was a seat yourself sign so we picked a table where they could see us. No one showed up our table til 15 mins later and threw the menus at our table. It was a girl with short black hair. She didn't even introduce herself or anything. Then came back 5 mins later for our drinks. We placed our sons food order first since we didn't want him waiting til we decided. We ended up ordering shortly after my son and that's when the waiting begin. It took them an hour to bring our food. My bf asked what was taking so long and her response was she doesn't know she's not cooking 😑 that there are more orders. The place was empty, so it was a lie. We asked for more coffee and she said they are brewing a new pot literally after watching someone else going around.When she gave us our food we had to ask for silver ware since that wasn't provided either. I was looking fwd to eating here since it was our first time but it was a horrible experience. Then when we paid she had the audacity to ask for a tip. The 2 stars was for the food. But for customer service it was a...

Came here while on vacation because we like no chain places however immediately by walking Inside it was outdated ! We have it a shot I ordered the machaca breakfast my potato’s were plain and not fully cooked they were hard and tasted of oil they gave me enough beans for a 2 Yearold and tasted like canned beans and if your a true Hispanic like me machaca is not roast beef and that’s what they gave me with eggs it tasted so horrible my husband ordered chorizo and eggs once again the chorizo was wet and watery chorizo is supose to be cooked it’s pork ! And potato’s not cooked the waiter can tell we didn’t like it asked us what’s wrong we told him the the food was not cooked ! And he said oh did you like it more cooked I said yes ! Chorizo is supose to be cooked not just put on there ! And he said oh and walked away ! Gave us a receipt and didn’t even offer a discount on the way out a guy was walking by and asked us excuse Me is the food good here we said no go somewhere else and I will count okie to tell ppl this I’m so disappointed and should of just went to in n out...