Starbucks — Restaurant in Moreno Valley

Today I had the worst experience of my entire life on a Starbucks !!! When I arrived to this location with my mom and son. I was just going to pick up my order that my niece had done online. My mom needed to use the restroom so I asked the first person working there if I can please get the code to get in. Her first words out of her mouth were "Did you place an order, " I was excuse me? "Yeah, did you order something"? I was yes I did, my order is on the counter. Please give me the code. Then when she did, the code didn't work. I returned to her, she ignored me for at least 5 minutes until I asked again, she was well that is the code. I was, yeah but is not working, can you come and open it for me? She did not, until another co-worker came out and he did it for me. Honestly of all my years going to startbucks I have never experienced that bad customer service. Never in my entire life have they asked me, did you order something before giving me a code to used the restroom 🚻. Big company like that should have a better customer service especially when the cost has gone up so much. Definitely disappointed with Starbucks and the workers on this...

There was a man that helped me first and he was very rude to me I felt like I disrespected him by not knowing that the matcha ice tea was a matcha latte. When he corrected me rudely I apologized and said dang I didn’t know then he went on to keep talking rude and another lady got on and asked what did I want again after she repeated everything I said I and made me repeat everything I felt rushed and that my business wasn’t wanted all because I didn’t know the correct terms. Once they gave me attitude I knew for a fact my drink was going to be Made Poorly based off of them having an attitude. I’ve never had such a disgusting messed up drink in my entirety of coming to Starbucks I asked for a medium in a large cup just for the extra space of the cold foam and they didn’t even give me a small the drink was all foam and ice with a pinch of tea I was so pissed that I spent my money here I threw the drink out. This is unacceptable customer service never have I experienced such rudeness from an employee from Starbucks and never has my drink been so messed it had to been intentional. Ver disgusting behavior....

I feel like Starbucks is getting to the point where they are popping up within a mile of a each other, but I can’t complain when they have been a reliable source for my caffeine and snack needs. This location is still getting itself together, but I do like the amount of seating in the cafe, along with the community table near the front counter. The one thing I wish they had are those comfy lounge chairs because those chairs are great to sit on when you’re enjoying your coffee and a book you may be reading. In terms of service, their baristas were quick to greet and ready to take my order as soon as I got to the front counter. They had my cold brew and wrap ready in 3 minutes or less. No need to drive down to the Frederick/Sunnymead location where it feels more congested with all the surrounding shops and restaurants. This location is conveniently located in the Sprouts parking lot. I look forward to coming back because of their friendliness, the distance from my work, and...