Service was absolutely terrible. Had me pull into a spot &wait for food. Food comes out fries soggy & cold. I take it back into the store. No apologies rude then I ask for money back. Manager drops the money in my hand says nothing with eyes rolling turns & walks away. Y'all couldn't even tell me the price when ordering. Then give me attitude because y'all can't serve hot food? While standing at the counter i noticed how filthy it was. I was giving y'all a chance after my last review. Y'all failed! I'd go hungry before eating at this Wendy's again. Who ever owns it needs to take a hands on it's approach & train employees from cleaning to cooking to getting orders out in a timely manner. Teach your manager how to conduct business with customer's. ...
Read moreThere should be a cashier who can hear the customers order. Or maybe Wendy's could purchase a amplify so that the person would get all orders right. Wrong order paid for and received. Order was $38 for 4 people requesting 4 single combos. Received 2 double and 1 triple and only 1 single of which was correct. While trying to get our order right 5 vehicles pull up. We just went with the flow. Up on arriving at the window some could be heard say what is wrong. Staff said I am getting change. Had not mastered counting and giving change and having problems with the person behind us order. They need to monitor what is going on at the window. We tried 5 times to place our order. Even asking her to start over without success. This was not good...
Read moreFound baby Roach in salad, Manager Shaun claimed that it wasn't said they have had gnats and fruit flies but never roaches, he is mistaken. They refounded my food however with a weak stomach for said things I feel sick, luckily I know this is psychosomatic. Will no longer be going here, nor would I recommend anyone else that has the same concerns I do regarding critters in their food. Staff was friendly before and after the incident.
Post Script: I know that the average American consumes a rather large number of insects throughout any given year in various processed and prepared foods, however this does not make me feel better about seeing them...
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