The ONLY thing this place has going for it is the seating area and location. Last night, I took my young daughter and my mother out to eat my favorite food,Pad Thai. I have never eaten at this place, but they're the only restaurant around that serves Pad Thai. I've had Pad Thai in over 30 restaurants in 4 different states,and what they served us here was without a doubt the worst I've ever had. The only beverages( American/non alcoholic) they have are pepsi an sweet/ unsweetened tea in bottles. I watched the "chef" multitasking while cooking our food, he was talking and texting on his phone the whole time. That explained the look and taste of our food. You can't work properly when your using your shoulder to hold your phone against your ear, or cooking one handed while texting with the other .The noodles were over cooked and way too starchy. The scallions looked as if they were chopped with a butter knife, 4inch long to paper thin and over cooked. We ordered the chicken, but only found a few pieces the size and thickness of a stick of gum and afew smaller scraps of meat.The overall flavor of the dish was bland and texture was slimy and sticky. My mother ordered the spiciest "thai hot", which wasn't even kid's meal hot. Immediately after eating afew bites ,my Asian food loving daughter had enuff. I made it thru 1/2 of mine before giving up. We were all sick to our stomachs after eating, pulling over several times on the way home to vomit. Even my daughter who only ate afew bites was sick, and this is a girl that eats edible insects. Long story short,all you need to know is :the flavor is terrible, the preparation is lazy and over done, the prices are too high, 3 beverages , lazy irresponsible staff, and you'll get sick as hell after...
Read moreAtmosphere-2 Stars- This would have been higher however just outside the main entrance to the restaurant are about four to five trash cans that smell really bad - not sure if these belong to the establishment or not but it’s pretty disgusting and should be moved. Inside is clean with plenty of seating. It’s little strange at first because there is no hostess just signs explaining how to order and to seat yourself.
Service- 2 stars- this is hard to rate because it’s basically your on your own until your food comes out. You can either order online, at the kiosk or in the back of the restaurant you can look for a cashier and order. You get your own drinks, seat yourself and you’re still asked to tip- a little strange to me.
Food- 2 stars- I got the Firecracker Chicken. It was a very large portion and looked pretty good and it wasn’t bad except the chicken was basically crunchy breading- couldn’t find the chicken inside it. We also got the Pineapple Fried rice with chicken and this was a little better. My wife got a Pure Leaf Unsweetened bottle tea and it had expired in March (picture below). The best part of the meal was the appetizer- chicken fried dumplings. I probably wouldn’t go here again with saying that if you’re a college kid going to WVU here then the portions are big and you...
Read moreDeeply weird, and also good.
Chaang Thai is like an AOL-era pop up ad given life through foul magics, if that pop-up genuinely wanted to sell you something (delicious curry) and not skim routing numbers off your hard drive.
From the moment you look at this restaurant you’re assaulted at eye level by menus and signage clearly made in PowerPoint - not out of ineptitude, but because every employee seems to speak English as a 2nd or 3rd language. Airport-style arrows futilely direct you toward what Chaang Thai imagines is a normal restaurant interaction - reserving your table by flipping over a small metal “taken” indicator, heading to the touch screens in the far, far back (past where the employees exit) to input your order, then grabbing your own non-disposable drinks and silverware as you wait patiently for a concerningly thin teenager to deliver your food in total silence. The food network plays continuously on ceiling-mounted TVs, as if insisting with suspicious intensity that yes, this is in fact a restaurant, we swear.
Most people who enter stand confused for 20-30 seconds. First timers who aren’t broken from their stupor by another customer/mentor usually turn and leave on the spot.
But if you brave this dinner labyrinth, the food really...
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