Jersey Mike's Subs — Restaurant in Morrisville

This place is a FOOD SAFETY nightmare. During the 15 minutes I was there, this is what I witnessed.

Employee #1 - a younger girl with grayish blue hair. Was drinking soda with her gloves on when I entered. Greeted me and then proceeded to the back to have a conversation with another employee. It was 5 minutes because she came to the counter. She unboxed frozen chicken and then proceeded to put her hands in to grab peppers, onions, and cheese all with the SAME raw chicken gloves. She complained to the other employee about how many hot subs she had to make today and kept slamming the utensils clearly annoyed. Throughout cooking my sub she continued to go back and forth to the back room and came out chewing whatever she was eating in the back. No hand washing, no changing of gloves, and a poor attitude.

Employee #2 - did not greet one customer that came in the store. Had an ear pod in the whole time and just kept walking around with her hands underneath her apron.

Employee #3 - an older gentleman. Filled the drink lids while I was there, came behind the register to take my order before employee one came over and took over. He then proceeded to the bathroom with his gloves on, came out of the bathroom with the gloves on. He entered the area behind the counter and thankfully discarded his gloves and went to the hand wash sink. Unfortunately, he splashed his hands with water, no soap was used, and the paper towel dispenser was empty so he went to the secondary one and dried his hands. Then proceeded to make an online orders sub.

FOOD SAFETY is non existent here at this location. Deli meat sitting out on the counter, deli slicer looks like it hasn’t been cleaned in weeks, condiments and ingredients all over the counter, and the employee food safety practices are not there.

It’s truly a miracle that they have not killed someone. I would highly recommend you do not eat here. I took my sub and threw it right in the garbage and will be requesting a refund....

Frequent this location.

Something to be addressed, I have no idea how. Was there at lunch and it was busy. Ordered online. Got there when my order should be ready. Waited 15 minutes inside to get my order. If I got in line I would have been out of there in half that time. You can't ignore the 4 people waiting for online orders to exclusively work on people in line.

I get it's busy, and you had a ton of orders. But also understand that people that order online are sometimes in a time rush and that's why we order online. 45 minutes from time of order to completion is really unacceptable. Not sure what the right answer is, but something needs to be done.

UPDATE:

Tried an online order again (about a month after the original one). Placed order 40 minutes before scheduled pick up time. Arrived 10 minutes after scheduled pick up time (so 50 minutes after ordering). They were not busy (there was nobody in line) and they had not started making my order yet.

Moral of the story is don't order online at this location. It used to be fine, but, now, two times in a row, they couldn't get it done in a reasonable...

The customer service is more than lacking at this location. I pull up and see a worker smoking on the side of the building. I pull up as he’s walking in. He walks in and grabbed my sub & walked about out with seconds. He clearly didn’t have time to wash his hands. He decided acknowledge us and shoved the sub in through the passenger window. I said thank you! He said nothing. I said thank you again and he waved me off. This is the first time I’ve ordered through the app or done curbside. This is the same hateful looking dude that checked me out the last time I was at this location. Maybe he needs to stay home permanently and smoke another cigarette. Half of the sub was strangely hard. I don’t recall my subs normally seeming baked. Maybe they left it in a warmer. I ordered the sub 30-45 minutes before, but set the time. I pulled up 3 minutes after time, so I’m guessing it was sitting or maybe just over cooked. I’m not sure I’ll return to this location. I’m not giving my money to someone to be treated rudely. He’s very...