Starbucks — Restaurant in Moultrie

Normally, I do not take the time to do this, but I feel that considering this is a fairly new starbucks, the customer service should be a bit better. We went through the drive through and the barista (girl with long red hair) said “I can’t hear you” while we were ordering. Because of this, we moved forward to the check out window and the two baristas that were inside had their backs to the window the whole time, continuing to clean the counters for several minutes. Mind you, we are the only customers there so it’s not like they were busy. Because of this, I asked my husband to honk because maybe they thought we had left. We honked, and still, no reaction. At this point, I am annoyed at the fact that it seemed like they were purposely ignoring us. I got down from the truck and decided to knock on the window. A barista by the name of Taniya approached, I asked if they hadn’t heard us? And she said no. I asked if we could order and she said no. I asked her is I could go inside and she said yes. As I an walking inside a barista by the name of Angie takes my order and I asked if she was the manager to which she said yes. I explained what happened to Which she apologized. After grabbing my order I see Taniya smiling and talking to the other barista with long red hair and I told her that I would hope that she wasn’t laughing at me or the situation, because they should both take the time to learn from their manager,Angie, and her customer service. Taniya reacted by saying repeatedly “you can leave” “you can leave” “you can leave” , and I walked out. The fact that this girl Taniya feels in her right to speak to a customer like that, especially in front of a manager, says a lot about her work ethic. Her actions are also a reflection of her management and of Starbucks. Keep in mind, No customer pays $6-8 dollars for a coffee. the customer pays $6-8 dollars for a coffee, a warm smile and nice attitude and THAT is not happening at this location right now....

I am so disgusted with this locations customer service! Just experienced the worse service via drive through and passive aggressive call with manager Alex pretending not to know who could have possibly been the barista I encountered ! The male with ponytail and scar on lip the other male on bar had no ponytail and what’s more disgusting the rude barista answers phone when I call and snickers “the are asking for a managggeerrr” just gross! What’s so sad is they tried to blame the barista in training who actually did her job correctly. And I hate she might walk away thinking she messed up SHE DID NOT

I ordered a cafe vanilla frap decaf (I saw sicker it was correct) what I was handed was a CRÈME FRAP! Didn’t even have vanilla bean (the least he could’ve got correct) when I say this is suppose to have coffee (as I know it’s not her fault she rung it in correctly) but say it’s just decaf coffee not no coffee ..the bar barista comes to window and she said with the nastiest attitude rolls his eyes she said no caffeine she’s new thanks for you patience and walks away from window closing it in my face.

First off she said no frap roast (as a DECAF FRAP wouldn’t get caffeinated frap roast) and most inexperienced barista don’t think about that ! And I heard her say exactly what I told her when I got to window so an experience barista on bar would know decaf shot in a CAFE VANILLA FRAP! And they’d know to add vanilla bean obviously they need more training and customer service training !

Granted working for Starbucks and just ordering this in Cali and all over ATL it’s definitely...

This is aka- Sam Blackwater just letting everybody know the Starbucks is great the service was wonderful the explain to you anything you don't understand if you've never been there the only problem I had with the place was that I guess they forgot that they are in Moultrie Georgia they are not in Atlanta or Jacksonville or anywhere where the prices should be jacked up to $6 for a regular cup of coffee with an extra espresso shot I thought that was a little bit steep and honestly I can go to the dollar store and get the same material used to make the same Coffee espresso Etc and never spend more than $3 and it will make more than 12 cups now I know policy is policy but getting rich in one day well I don't think I would have picked Moultrie Georgia to do that luckily there right by the interstate so all the passing through suckers can spend their $6 so I guess whoever came up with location location location I guess they save their ass because if they were further in town and there was no interstate there'd be no Starbucks at $6 a cup well peeps I'm out enjoy your coffee oh yeah and don't forget bring at least $10 because the $6...