I have been a Ledos person since the late 90s. Including working at three different Ledos, one being a manager. I have always enjoyed the food except for the last two times at this specific Ledos. The last two times I have gone to this Ledo in Mt. Airy I had the poor luck of getting the same waitress who makes mistakes on the order, forgets the kids drinks, and just has no awareness. Right when we arrived and sat down I specifically asked to get a pretzel appetizer to get food for the kids going. We then ordered drinks and food. Drinks finally came after asking because only half the drinks came. Waited and I asked about the pretzel, "yes it will be soon". 5 mins later all the food we ordered plus the appetizer pretzel. I said something to her about the food all coming out at the same time, "oh we are really busy". There were 3 other tables with people there and two servers, really??... OK it is what it is. My steak and cheese didnt have all the toppings and the cheese was not even melted. It just makes me sad, one of my favorite places going downhill...food and service. Id recommend training the severs to repeat back the order and on the importance of timing with food. For the kitchen grill cooks to melt cheese on a hot sub thats expected like a...
   Read moreI wish there was a star/rating for being disappointment. Been a loyal customer of this particular ledos for over 20 years. Started going to ledos at the original university Blvd more years ago than I care to remember. Over the years, I've watch service at this particular ledos decline steadily over that time but tonight was the Last straw! After losing my phoned in order, the girl remembered taking it, the collection of girls all seemed to agree that the order was taken, and that no one inadvertently had picked it up, the one who seemed to be in charge went back to the kitchen. When she returned, she offered to remake my order for 50% off. I said fine and said I would be back and left. When I returned the manager came out and announced that he could not honor the deal. With that, before I lost my temper, I said no thanks and left, never to return again. Not that I will stop eating ledos pizza there are plenty of other ledos with much better service than this one. I certainly hope that the owner stops this decline before the staff chases away the rest of the...
   Read moreIâve been exclusively getting carryout from the Ledo Pizza in Mount Airy for a while now, and I have to sayâthis location has really stepped up its game lately. The quality of the pizza has noticeably improved in recent months: the crust is perfectly crisp without being overdone, the sauce has great flavor, and the toppings are fresh and generously portioned. Every order Iâve picked up has been hot, accurate, and ready on time.
Anyone familiar with Ledo Pizza knows that not all franchises are created equalâsome can be hit or miss. Fortunately, this is one of the good ones. The staff here is friendly, efficient, and you can tell they take pride in getting things right. Itâs clear that this location values consistency and customer satisfaction, which is why I keep coming back.
If you're near Mount Airy and craving Ledo, skip the guessworkâthis spot delivers the quality and reliability you're hoping for....
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