Mayra and the workers are fantastic...
Understanding how busy the store can get, I think with all the money you guys make, you should hire more people, but people that will do the job. Today might be the last time I order Domino's at least from this location so that I dont have to be serviced from this store. I am a loyal customer who orders Domino's almost every weekend. Years ago I had an issue about an order that came in all scattered and cold and stopped ordering and never took anything free that was offered to me because I dont care about free stuff. I like to pay the prize so I can get a good service and always give a good tip to the drivers.
So I started ordering again and every week it's something. One week they forgot the soda, then the bbq sauce or the pizza came in cold and dry or it never came and they refunded after I waited hours but tonight they texted me at 9 pm saying it was on the way but then at 10:20 pm the driver calls and when I got outside the driver gave my order to someone else who I saw walking into the building with my order and even help opening the door. Like really! This stored should be closed because of all the stupid mistakes they make. I am sure I am not the only one who thinks the same as I have seen other reviews and also seen it in person one time I decided to go get my order and came across a big line of people who also ordered online. You guys make enough money. Hire the right people or go out of business. In addition, they never pick up the phone when you call.
This was in Pittsburg tx not...
Ā Ā Ā Read moreUPDATE: Dominos delivery, has not improved and Dominos customer service @ Corp.has failed to follow through with their offers to make amends. If you order delivery don't count on it being correct or complete. Always check your order before driver leaves. Don't count on their Delivery Assurance.
I have been a regular delivery customer for years with few problems. Order two or three times a week
But for the last three months they have had problems with every order. Wrong pizza, drink, salad, sides or just missing items. Won't answer phone.
Cheating Tracker, would show delivery 15 min before actual delivery.
Started putting in Read and Check notes in delivery notes. Last Friday I ordered a Well Done, Double Beef 2 topping medium pizza and got a Normal Bake 1 topping Pepperoni. Ordered dink, did not come with order. Ordered Chicken Ceaser Salad got Classic Garden. Called about Pizza, they said it would take 40 to 45 minutes (sometimes it has taken 3 hours from time ordered). It's now Thurs of the next week and still waiting on my pizza.
The ability to read is no longer a requirement to be an employee at...
Ā Ā Ā Read moreI'll never order from this place again. A couple hours ago I ordered 2 pizzas online for a future pickup which the website allowed. I used my debit card and after checkout it informed me that my order was put in immediately and would be ready in 10 minutes instead of 3 hours like I said.. I noticed this immediately and called the store.. 1 hour and 11 minutes later a woman answered the phone and had a horrible attitude on her. She rudely explained that they are busy and do not allow future orders right now. Which the website said otherwise. I informed her that I would need a refund as I did not order for right now. She replied with "Fine I'll take care of that for you " then hung up the phone on me.. Now I have no idea if I'm even going to be getting my refund because the rude employee didn't relay ANY information to me..
Last time I ordered the pizza wasn't even fully cooked. This place is trash. Nothing but bad experiences every time wether from the employees or the food itself. And I'll never order...
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