Little Nippers Pizza — Restaurant in Mt. Lebanon

worst customer service experience I've had in my entire life. They don't deserve any stars, but it wouldn't let me post the comment without one. So I placed a delivery order around 9pm, he said about 45m, about an hour and a half later I called to see what was going on, before I could even get out my address for which order I was calling about, he interrupted multiple times telling me it's on it's way. The order ended up going to the wrong house bc the manager never told the driver the correct address. I called back to let him know , and again repeatedly interrupted with "it's on it's way". as I was telling him the order went to the wrong place he seemed careless, said he would call the driver and call back. I had to call back 15m later bc he never got back to me. When he answered he said "well the driver is already half way here , so he has to turn around, go back to the house he dropped the food off at (which was 3m around the corner) and he'll bring it you. that took about a little over a half an hour. before the driver came back w the food, I called the store again. Same thing, as soon as i told him what address I was calling about, interrupted w the same phrase. I responded very nicely with "actually I'm calling bc I know when the food gets here it's going to be cold, it's going on 1130 and we ordered at 9. We think we deserve a refund bc we didn't receive our food in an appropriate time and it's freezing, we're not going to be able to eat it" he responded with "well you can think what you want, we don't do refunds , I'll give you store credit, no refund". I said "also your very mean and disrespectful ..." Before I could even finish my sentence he said "okay , bye" and hung up on me. so around 1145 I drive up there and he said he wasn't going to do store credit , no refunds, not remaking the food or even giving me my tip I gave the Driver back. I became furious and didn't understand, I started raising my voice bc he was still being a careless disrespectful person and he called the cops on me. I waited for the cops to get there, basically explained to the everything in this review and that was it. They just told me to dispute the charge off my card. MORAL OF THE STORY. DO NOT ORDER FROM...

I almost never leave bad reviews, but this experience was so holistically terrible that I had to. I ordered a small veggie pizza and it tasted so terrible that I threw the entire thing into the trash can inside the restaurant after one bite. The crust tasted distinctly freezer burnt.

I also ordered what was listed on the menu as a chicken salad with fries. Imagine my astonishment when I opened the carton to see all of the fries ON TOP of the salad. The salad was also terrible. And the fries were soggy.

The employees did not smile at us or express even the most basic courtesy. An employee came out from the kitchen and tapped on the screen of a tablet behind the counter, while wearing greasy food service gloves. We overhead an employee telling a different customer that they could not order a pizza with two different toppings on each half, they would have to order two pizzas.

The entire place was dingy and unkempt. The bathroom was disgusting. The bottled drinks from the drink cooler were almost warm. My friend ordered the nipper special and the crust was so soggy that the pizza was falling apart when he tried to take it out of the box. And they forgot our pizzas completely and had to ask us if we were still waiting for something, and then when they brought the boxes out, you could see from the writing on the side that our ticket order had been pushed back.

All in all we spent around $75 here to throw over half of our food...

It's been a decent amount of time since I've had a calzone and I was really craving one. I turned to Google and found that Little Nippers had some nice options. They have a decently diverse menu with all the pizza place standards: pastas, pies, calzones, wedgies, and more. I ordered the small plain cheese calzone.

This place is pretty average, but that doesn't mean it's bad. The calzone was definitely good. It's just that nothing really stood out. This is the sort of food you'd want to eat as a college student (which makes sense, they have a location in Oakland).

The calzone was not expensive, but I've had better deals before. Size was okay at 10" for $13 if you get a small. They use a pretty significant amount of what seems like butter on top. It was a little soggy, but not terribly so. They did stuff the calzone with loads of cheese and it had a good ratio of mozzarella to ricotta. There was cheese near the crust fold too, which I haven't seen too often. Somewhat tasty crust. Fairly standard tomato sauce included on the inside and good packaging.

All in all, definitely not bad and it hit the spot. If you want pretty cheap but standard pizza or similar items, check this place out. The calzone was...