This burger king is terrible every time I go at least of my chicken nuggets are stale and chewy. This restaurant is not up to par even with the other mundelein restaurant. They do not put enough toping on their burgers so they are consistently dry. I shoulnt have to ask them to add extra sauce when at other bks it is the perfect amount of sauce. The service at this restaurant is on and off. Certain employees are consisently rude. When you order a ten piece nugget normally every single burger king gives you two sauces and when i got to this burger king they will give me 1. If you want BK go to Libertyville or the other location...
Read moreI was refused service at this restaurant a re days ago I walked in and stood at the front counter for about 20 minutes without being acknowledged there was 4 employees there and one car in the drive thru 2 only Spanish speaking employees and one white last in the back with them the last working the drive they was an Indian woman they all saw me come in, it felt very awkward just standing there almost like I was there to rob the store or ask for some free food like I was a homeless black man, I was just disappointed and finally left. Someone should have acknowledged me I can’t give an stabilized establishment like this my...
Read moreAlways a disappointment each time we’ve ordered through drive thru. Something is always forgotten or made wrong. There was a visit where we got old mozzarella sticks and some were so burnt the cheese was brown and we thought it was chicken until we dissected it. The technology in their point of sale system is outdated. If you want a credit, you are told to drive back to the restaurant (what’s the point). Additionally, this location is not providing Covid contactless service. You have to give them your card and they hand you the bag without it being on a tray. They do have window protectors in...
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