Mimo's Artisan Ice Cream & Sweet Treats — Restaurant in Murphy

I’m in the minority here because I was underwhelmed with Mimo’s. A. You don’t offer a tasting spoon but you have odd flavors. I like oddball flavors but want to taste first. B. You don’t offer a kids scoop. C. You have flavors listed on your board that you don’t have in stock. D. You don’t offer good pictures of the specialty treats and what you have do not have prices. E. The lighting is dark so not very inviting.

Your waffle cones were very fresh and the taste of the ice cream was good but not stellar. No advice was given about where to sit in the hall. There are multiple businesses here but it seems we sat in the Mason Bar section. And was accosted by a dog not on a leash. I am highly allergic so I...

Edit due to quality response..... Little gal taking our order was awesome. She did great and was super sweet. But my s'mores ice cream was over loaded with marshmallows. Seemed like filler to me, I need to try other flavors. Subjective ... But maybe try marshmallow puff instead. They did have a weird policy of not mixing scoops based on some silly notion of flavors melting differently ..true or not, really doesn't matter. They could have got more money from me had they sold me 6oz more on top with another flavor. Not a fan of not being flexible to customer's wishes. Regardless..it's a great concept, the gal was super nice and my wife liked...

This is the only ice cream shop I have ever been to that refuses to give samples. It would have cost them less than a penny to provide a little taster to a customer who was about to spend $6 on a scoop of ice cream. A little customer service goes a long way and this place missed the mark entirely. We won't return, which will cost them more money than it would have cost to simply provide a sample. Do better for your customers. (The best part is that they claim they will replace your ice cream with something else if you don't like it, which is a very costly policy and one that does not put the customer first. The owner clearly didn't go to...