I had been to this establishment on several occasions prior to the incident this past Sunday I am about to refer to, and I have never had any problems up until this point. I had even had several nice conversations with the female manager. However, this past Sunday my wife and I were at the bar during happy hour. After a miscommunication from the server about the happy hour special, I talked to the manager who said that she would discount the item in question. (A tall flavored margarita is an 11$ drink as opposed to a short version which is covered by the happy hour.) My main issue is that the manager then went to the end of the bar and within earshot of my wife and I and in front of several other guests, proceeded to loudly refer to my wife and I in a derogatory manner. A rather precise summation of her words were, "You never know what kind of people will come out when the sun comes up". This is an outrageously disrespectful way to refer to and treat a guest. I will never be coming back as I cannot give my business to a restaurant that allows open disrespect of customers over something as small and petty as a miscommunication from the server. I understand bad days happen, but this was extremely unprofessional and uncalled for. I cannot recommend this place to anyone due to...
Read moreRecently relocated to Murphy from the Hwy 380 corridor in far North Little Elm and loving how close and convenient all the shopping and dining options are here. Nothing but national chains where we used to live so we've been enjoying trying all the privately owned restaurants in town. First time at Yard Dawgs and we really liked it. Street tacos were better than I've had at most Mexican restaurants. The steak was surprisingly tender and juicy and the flavor of all the toppings was amazing. The wife got a bratwurst but after tasting the tacos she was hooked for next time. Mac and cheese was creamy and delicious as well. Service and atmosphere was great. We're not drinkers or sports fans and honestly were just looking for something open late as the day slipped away from us and we found ourselves after 9 pm without having had dinner. Definitely higher quality than your typical bar food. Also appreciated they play good music at just the right volume to enjoy it but still hear each other at the table. Definitely adding Yard Dawgs to our rotation of favorite dining spots and looking forward to when the weather cools down so we can check out their...
Read moreI’m disgusted by Page, the bartender. Amazing that bartenders think they are the end all beat all. Are they following their lead? Aren’t you their leader TIM? Just listening to her behind the bar is sad. They are making fun of the patrons as I text right now. The owners need to train their teams that the patrons pay their salaries. No eye contact, no conversation and no respect. I ordered chicken wings half and half. No problem. They came out wrong. Again, no problem. Page came out without asking one question. Just took them and said they’re working on it, no questions, no concern, no care. DARRELL had to come out because the second order was wrong. I didn’t care about the order being wrong. What I cared about was the staff being complacent, rude and ignoring. I live in Murphy, my family is in the service industry. I would NEVER allow my team to treat people so low. TIM, train your team! I met you before and you were very proud of what you’re doing. My husband and you talked forever. You were so proud. They apparently are not following your lead…. Or are they? Very...
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