Ate here last night. I've no idea why this is rated 4.5 stars but my experience was mediocre at best. I really wanted to like this place due to its convenient location but no matter what angle I try to approach my review I just can't substantiate giving this anything more than 1 stars.
Location: The best part aspect of this restaurant was the convenient location on the main drag of SLC State Street. Perfect for me between home and work.
The Outside: Located at the end of a mini strip mall parking is a little tight and despite the restaurant being empty we had to park a few stores down. The curb appeal is pretty lacking but being as this is a Thai restaurant branding itself as a hole in the wall greased spoon I didn't knock anything off the score.
The Interior: I became more concerned when entering the restaurant as they basically use the seating area for half their storage. The restaurant is obviously far, far too small for their operations. They had about 6 small tables crammed in the dinning area. The cashier is cordoned off by a wall divider and the kitchen is just beyond the cashier. No real problem other than the atmosphere of a restaurant that has overflown into the seating area but I've had some great dinning experience in worse places so I'm still all in for eating there.
The Service: There is none. Simple as that. No one greets you when you come in, no one seats you as a sign by the empty cashier station instructs you to seat yourself, there is no waiter, the sign above the cashier instructs to order there as well. There are only two menus but I think they had digital menus you could scan as well. Nobody serves your order and you have to return to the cashier whenever it is ready which from my observations they may or may not announce. You are responsible for your utensils, water, cups, and disposal of your dishes. Despite this they still have the check to request a tip on your purchase of the food. No idea what I'd be tipping for but it gave me a chuckle in reflection.
The Bathrooms: The bathrooms were about as run down as the rest of the restaurant. They weren't particularly dirty nor particularly clean. The dirt and grim were there if you looked for it but not invasive. They had placed some flowers around the sink and the crates serving as a towel rack with paper towels as the towel dispense was out of operation.
The Menu: The menu was nothing to write home about either. Pretty much every generic option was there for a Thai restaurant. I was somewhat sticker shocked they were asking $13.98 for all of the entrees. Even post covid inflation this seemed like price gouging for everything I'd seen thus far up to that point. Nevertheless I reminded myself this place had 4.5 star review and went ahead and ordered three dishes. Garlic Chicken, orange chicken, and Dumplings. I folded the grimmy menus and returned them to the cashier while placing my order.
The Food: The food like everything there just seemed mediocre. The orange chicken was crusted like armor with something I assumed was meant to resemble the flavor of orange. The dish being just served was lukewarm as if poorly heated by a microwave and mostly flavorless. I tried the garlic chicken which tasted more of vinegar than garlic and vegetables harder than the orange chicken. It wasn't even lukewarm it was just plain cold. The rice with both dishes was plain white and as warm as the orange chicken but dry which is actually how I prefer my rice. My wife who makes sticky rice was disappointed. We tried the dumplings which were basically mumu potstickers you'd buy from Walmart except somehow they tasted worse than the ones we heat up at home. At $8 for 6 of them I'm imagining their making a killing off the profit margin. If their not the walmart brand than they should consider switching if for nothing else to improve the quality of what their serving.
Overall this was a big swing and a miss for me. As convenient as this location is I just can't overlook the lack of quality in...
Read moreThis was a tough one to review! So many different factors made me switch my numbers around a lot, so here are the details. It is a small little place, so it definitely doesn’t have that big of an atmospheric uplift. Definitely decorated for people to get food eat and leave and not to linger. The food itself was, ok. The price reflects that I feel, only because the portions given were way bigger than what I was expecting. So the quantity definitely reflects the worth…However, the flavors are….not bringing that much power. I got curry which I absolutely love, but it flavor did not have a strong presence…the curry itself was pretty watery as well, and the cut up carrots and potatoes were pretty big, it was hard to get a balanced fork full of food. Maybe I just need to try other menu items…but I was kind of unimpressed. The staff however were super kind and nice! So it was hard for me to say anything negative because of how happy and easy to please they were. Definitely come if your goal is to get a lot of bang for your buck and don’t want to...
Read moreI don't understand all the positive reviews for this place. Has no one every had good Thai food before? It was truly awful. The green curry was super runny and watery and had way too much sugar in it. The pad gra pao wasn't quite as bad as the green curry, but still not great. We dined in, and the dining area is quite ugly and was very cold--they need to turn on the heating! Even though we dined in, everything was served in to-go containers: one styrofoam container for our green curry, one for our pad gra pao, and two separate containers for our rice. We also had to eat on flimsy styrofoam plates and plastic forks. This is place is truly awful. I've been to Thailand multiple times, so I know what good Thai food is like. There are several Thai restaurants in Salt Lake that I think are pretty good. This is definitely not one of them. I will not ever...
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