So Monday was my husband's birthday and I wanted to get him some cologne so on my lunch break I went to Walmart. Initially I could Not Find The Christmas special perfume and Cologne. I instead located the cologne by the pharmacy that's locked up. I stopped several workers but nobody had a key or a walkie to page some one with a key so I asked the pharmacy to call. I wanted several minutes and no one came Not wanting to leave in case somebody showed up I called Customer service and let them know the situation again I heard them page somebody over the intercom yet again. After another 10 minutes or so I called them again and again they paged somebody over the intercom. Mind you they didn't specify who to come it was more a broad anyone willing please go. Of course yet again, nobody came. By this point another Woman was waiting with me. She had decided that since I had called/paged assistance already, she might as well wait too. After almost thirty plus minutes taking up over half of my lunch i called Customer service and advised them that they would need to select someone to come as paging people and hoping they would come wasnt working. Shortly after a white man in a red shirt came claiming he was a manager. He apologized helped me get my fragrances and with my fragrances in his hand he helped the white lady that was waiting with me get hers. He preceeded to give the white lady her fragrance who then left to finish her shopping... me on the other hand, he clutched mine tight and resolved to follow me to the register. I didn't make a scene or make it awkward. Ive been mixed all my life and tatted for half of it so I'm no stranger to judgemental people. I casually said okay lets go then my stuff is at the register towards the front *mind you i was done shopping and had left my stuff with a Walmart employee managing self check out who knew i was running to the back to get cologne so clearly if i was trying to steal i had already put a spotlight on myself. Furthermore bsremind I'm also a registered nurse so I'm wearing scrubs. Unfortunately nurse or not i might as well be wearing nothing but my skin color and tattoos the way some people develop tunnel vision and stereotype me. Just as others im encountered working at Walmart i would go as far as to say he was racist. I know the policy is to carry the fragrances up front for the customer but then why did he hand the white lady hers to leave.... on the way to the register he showed me the Christmas fragrances and I opted to buy two from that stand instead. The Christmas ones cost me more because they were kits full of stuff. But it was worth it, plus I didn't have a Walmart manager following me around like a thief when I bought them. I shop their almost daily and it's just crazy to be racially...
   Read moreAt Walmart in Muskogee, OK if I could give a 0 star I would!! there are only 3 lines open and are all spilling out into the aisles. There were employees walking around. I asked one of the cashiers to call for a manager and it took the manager 20 minutes to get to the front when I told him of the lack of lanes open. He rudely asked what he want him to do. I ask him to open another lane. He continue to speak rudely and basically said he wasn’t opening another lane and that I could get in line. I’ve been asked if he was able to ring us out. He stated he couldn’t use the registers. This did not make sense to me as him being the assistant manager and obviously the night manager how he was not able to use a register. At this time with his demeanor and lack of problem-solving skills made me conclude that he was not going to be able to help the customers. I asked him for his name he stated he didn’t have to give it to me though I could read Russell on his name tag he would not give me his last name he stated he did not have to. I asked him for the corporate phone number I also asked him for the district phone number he said that he did not have that. I told him I would wait and he can go on the back to go get it he said it’s not posted for them he doesn’t have it. I will add the other customers in the lines we’re not pushy were not rude even the people at the registers were trying to be more helpful than this manager.my family and I left and we went to a...
   Read moreFor anyone shopping at this store, check your bills because this Walmart does NOT. I needed $40 cashback and I was handed two $20 bills. The next day, I went to a gas station for some food and the next thing I hear is "We can't take this"....because it was a counterfeit. I was shocked. The gas station clerk marked it and shined light through the bill, and sure enough: it was a counterfeit. I filed a police report to be sure I got my $20 back. The company would not refund me because the surveillance footage showed the cashier handing me the counterfeit underneath receipt, hiding the fake bill from cameras. Due to the fact that cashier had the bill hidden underneath the receipt, the company refused to give me my money back. Whether it was hidden intentionally or not, I should've received my $20 back for their mistake.
I've heard that one of Walmart's mottos is "The customer is a always right" or "Customers are number one". Apparently, that is not the case. I figured with Walmart being as big as they are as a business, they would take theft and crime seriously. This is proof they do not check for counterfeits and that you, too, could be a victim of their errors. Be cautious when...
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