AT&T Store — Local services in Muskogee

Couldn't seem to get any kind of specials that were running there were free phone offers etc. Weren't even discussed..$75 a month for phone service is too much, got a bill for $400 when I called she talked to me like I was dumb because I didn't know that was just a summery not a bill but what would you think of you received an email with what you'd be paying on it? It didn't have discounts etc. Went back to return phones so we could switch back to metro, the guy helping us literally walked off while I was talking because he didn't like we weren't happy I guess...$100 restock free less than 24 hours after leaving the store seems a bit ridiculous but whatever, supposed to get a refund didn't get receipt or anything so hopefully I get it we paid cash had to give a card for refund??? And now At&t won't release my phone number so I can keep my business phone.. and they can't do anything in store to help they are basically there to sell stuff that's it... we knew better than to go there in the first place but was hoping they'd changed over the years since they are still open with so much competition around.. not the case and now I'm still stuck with them till we...

Jeremy cramp was one of the best salesman I ever met. I work for the VA for management sales and I can tell you one thing. Mr Cramp was professional and funny and so very knowledgeable, which you is a hard trait to find. I had Sprint since 2003 and I am a hard sell for change...but after 10 min. I was sold and now a proud customer for life. Thank you to whoever hired that man. And to prove I am being serious, my cell number is 918-xxx-xxxx. Ask for Mark. By the way, I tried poaching Jeremy to come work for me at the VA but he is happy where he is. Bummer. Oh ya... one more thing... even after leasing 4 new phone and adding Hotspot, we still saved over 130.00 a month than we had with Sprint. And all our phones were well over 2 years old and 2 of them were 4 years. But the way, Sprint was who recommended us to move to AT&T (along with all our friends as well), because we just could not get any kind of...

Thia is an edited review. It was time for a new phone and I dreaded it because I loved my current phone. At first, it seemed Ben took all apprehension away. He seemed to do a great job. Within an hour, I immediately had trouble with my phone. The complete transfer of my information didn't happen. I have visited the store 3 times in as many days. Zero help by the staff or manager. I have multiple issues going on with this new $1500 phone. I have been instructed to go to a local PC business in town for help. Isn't that their job? Horrible customer service. The manager was rude and very hateful. I became that way after my third visit. You go to a professional business with the expertise that sells a high priced item and knowledge. You won't receive it at this location. If I could give zero...