First: This store is so friendly. Second: They support our nurses like myself and first responders with a discount. Third: They really love their job.
My husband and I were so impressed with Jason. Not only was he friendly, but he was knowledgeable, and wasn’t pushy like a “salesman” would be. He was such a huge help! We had our minds made up on our dream bed months ago, we just hadn’t bit the bullet. We ended up coming into the store just 45 minutes before they closed. Not only did he NEVER rush us, but was encouraging us to try everything again just in case we had a change of mind. He was patient, explained everything in details, and stayed almost an hour after closing time to make sure we got everything we needed! Lastly, he knew we had made a previous visit in the store and had spoken with another awesome salesman named Terry. He put Terry’s name on our purchase, in order to give credit for his friends hard work a couple months back as well. These guys are awesome, and we cannot wait to get our bed delivered! We seriously cannot...
Read moreI went in to shop mattresses on Labor Day, even though I knew I wasn’t ready to actually buy that day. Keith was very helpful and informative to my questions, and the best part was that he wasn’t a “pushy salesman.” He let me shop at my own pace, took my name and invited me back if I needed further assistance. I told him I would return when my husband could come with me, and we’d make a decision, because we wanted to buy local. Fast forward two days…. Returned to store with the husband and Amy was working (she was also there on my previous visit). She also remembered my name👍. We looked at the ones I had narrowed down to, made our choice, got a great deal, not to mention it will be delivered Friday, and the rest is history! (Oh, and they’ll take away our old mattress set when they bring the new one!) Win-win! I must say my buying experience was very positive and I would definitely buy here again and recommend to...
Read moreI had the pleasure of working with Derek at the Tulsa state fair! It was a pleasant experience. Got a great deal on a new purple mattress!
What I appreciated most is Derek did not once try to sell me on anything. He was professional with his answers, gave me information that I needed, and never pushed me to make a hasty decision. My wife and I talked it over for a couple of days actually, came back and he was able to get me hooked up!
I appreciate the whole team over at Mattress Firm. Even the guys loading me up right before closing time seemed happy and delighted to help me out! I know the fair probably had all of them pretty drained, but everyone I came in contact with were polite and energetic. I haven’t read any other reviews but don’t feel I need to as I had an all around great experience and would encourage any thinkin about getting a new mattress to give...
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