La Poblanita Restaurant — Restaurant in Myrtle Beach

the food was delicious won’t even lie on that but the service was disrespectful and disgusting. once we got in there, a guy sat us down in a corner, tossed the meals, and left. My family and i decided to just ignore it and just order. When getting our drinks my mom ordered something to start with since we been out all day and were starving. while that got put in we were also waiting for chips and salsa to come out. (since most mexican restaurants give chips and salsa automatically come out once you get seated) but we waited a good 15-20 mins and still nothing, we couldn’t even ask because they never came to check on us till we had to wave down a waiter which we got ignored multiple times till the lady with light brown curly hair came to us (who seemed to be the only one doing their job) we asked about the chips and she seemed confused why we didn’t get anything yet till which then our original waiter said that they assumed we didn’t want any (while rolling their eyes) because we ordered something for the meanwhile. Again we ignored it and just wanted to eat then leave. we got our food which was very good but we noticed that my brother fajitas did not get any tortillas, rice and/or beans (mind u it’s $18 so it should come with it). when we asked for the check, we were once again ignored till we had to go upfront and ask. we asked about the fajitas not having any tortillas, rice and/or beans and the lady with an attitude said that we have to ask for that. how can we ask for something if we were never offered it??? we asked to get a discount mainly because we were never offered anything with the fajitas but the lady upfront got an attitude and telling us off. mind you we are the type of the people regardless of bad service we always leave a tip because we are aware that’s most people living but at that point the food is never that good to be treated like this. we all work in the service industry and this was just disgusting. The only person who treated us nicely was the photographer i’ll give him a 100/10 besides that if you know your worth as a customer...

Food was just mediocre. Customer service the worst!! I recently went here this past weekend with my son and his father. We were on our way back home from a weekend at the beach and I really wanted some authentic Mexican food. After looking at the reviews I thought this place would be perfect! Sadly, not so much. First issue was the waitress was not too friendly. She wasn't rude or anything her personality was just dry as toast. Second issue the queso dip was so watery and had little to no flavor. Nothing like I'm use to getting when ordering from other mexican restaurants. The third and the biggest issue was when my son's father had an issue with his order. The menu is confusing. He ordered what he believed to be steak tacos (based on the menu) but the meat was in fact ground up beef. We ordered our son two salty beef tacos (which turned out to be steak tacos) and of course our son had no problem with that. My son's father on the other hand wanted steak tacos. After explaining the situation to our waitress she actually went back and forth with us that it was steak. Again it was not. I had the same issue with my tostada's, but just dealt with it. My son's father asked for them to replace it with what my son had. As we were mislead by the menu. The waitress seemed confused as she walked back to the kitchen. Another lady emerged and became very defensive wanted to know who was sending the food back. After he once AGAIN explained the situation. She proceeded to go back and forth with him about they made what he ordered and that they could make the other (salty beef) tacos really steak tacos, but he would be responsible for paying for both!! REALLY??? No thank you ma'am!! I've never been to a restaurant that would make you pay for an item that you had an issue with and not make it right for the customer. My son's father is in the restaurant industry and has been for years. My Dad was also, so I'm very accustomed to great customer service. To say the least we were not at all impressed and will...

Horrible!! My husband ordered the Carne Asada plate. It literally had a sliver of meat!! It was LITERALLY The equivalent of three pieces of lunch meat. Less than 3 ounces! paper thin! I have never seen meat served as Carne Asada sliced that thin before in my life. When he asked the waitress where the meat was, she said, “you have to pay to get more”. He told her, “no thank you you can take it back we don’t want it. This is not a Carne Asada plate. This is a rice and beans plate with a sliver of Carne Asada! No thank you “!! The worst part is that it’s almost $17, we would have no problem paying that if it were worth it! my Menudo was the worst Menudo I’ve ever had in my life. I took two bites…paid and left. There was no tripe in it so all!! It was all different parts, but no tripe! No good honeycomb tripe!!! The broth had zero flavor. I had to put so much salt just to give it any kind of flavor. I used all the onions I could, all of the cilantro and tried to Make it taste edible. I gave up and just walked. We will never come here again. There are so many better places out there, especially for Menudo!! The waitresses were quite rude, not offering a solution, but just wanting more money for the meat. Don’t waste your time or money with your family eating at this place. They don’t care how you feel. They don’t try to make it right they are rude and the food...