Pretty bad. Ate here while in town for a work conference on Wednesday. I'm from Nacogdoches and was embarrassed for this place to be my coworkers' introduction to Nac. They pretty much screwed up at least one thing on everyone's order. All I ordered was a beer, because I'd already eaten. Everyone else ordered a meal. Waitress took twenty minutes to bring the beer, and then brought me the wrong one. Then took another ten minutes to replace it with the one I'd ordered. People's food was arriving and I finally got the beer. When it came time to pay, they put the beer on the tab of the guy sitting beside me, even though we'd already asked for the tickets to be separated. Then when we asked them to separate his and mine, and finally got our correct tickets and paid, the waitress charged MY card for my ticket AND his ticket (he'd eaten a $40 meal.) The manager apparently took it off, but currently it still shows up as "pending" in my account- so the funds are still unavailable (This was three days ago. not cool at the end of the month.) I was seriously amazed at the amount of times possible for one waitress to screw up and be entirely unapologetic each time. There was also bacon all over the baked potato of someone who specified no bacon, and then when she sent it back they just scraped off most of it and covered the remaining bits with more cheese. Waitress forgot part of someone else's order entirely. When another of my coworkers asked what kind of root beer Clear Springs had, the waitress just gave her a weird look and said she didn't know- didn't offer to check or anything. Also, everyone had just about finished their entrees and was deciding on dessert when she brought the tickets out- never gave us a chance to order dessert. I should add that I'm the type of person to be uber-accommodating with waitstaff mistakes and slow service, messed up orders, etc. Stuff happens. And this is the first time I've written a negative review of anywhere. But this was seriously terrible. Everybody left amazed at how bad the service was. I wasn't even really too annoyed until they charged my card for someone else's ticket- that was the kicker. They should have paid me to drink a beer there. Kind of can't believe they charged me for it after all that. I hope the rest of the money is refunded soon.