Urban Counter - Naperville — Restaurant in Naperville

Come here for breakfast a lot and usually all is well. Today i called ahead of time to place an order so that it would be ready as I was swinging through although I was put on hold for over 10 minutes so whoever answered clearly forgot about me. Once i arrived i showed my phone to the man working and had let him know that they forgot about me and was told that they have been super busy although there was not a single customer in here. Poor service and an inconvenience to my day. By the way, there were 3 employee’s and ZERO customers. There’s many other breakfast spots to choose from...

Over a year ago this place was not what I expected. I had high hopes when I learned of the plans to build(UC), and it let me down hard. But now, first time I've been back, it looks much more improved. The staff are friendlier, the menu is clearer, and the service was great. It's worth another shot.

2/20/21: I got an avacado egg toast and the crusader*. Not expensive, and you get a good amount. I felt it needed a lil extra flavor, but thankfully they include cholula sauce and have condiments to go along with it. The only thing I had trouble with was getting the soda...

Every time I come here, its closed. Hours need to be longer. If I ever get to try it, I'll republish my review.

Update: I had a glazed burger. It was pretty good. The particular glaze they used would have been better if it was a type of teriyaki. The overall burger was good though. The prices are good. Definitely not your typical gas station food. It's an actual restaurant. So far, this place would get a 5 star rating from me if it weren't for the hours. I'd like to be able to get off work and pick up dinner...