I’m not sure I can adequately express my disappointment in this business. At the start of quarantine, the shop was one of the first to start offering safe practices: a drive through where staff wore masks (even before masks were shown to be so necessary in spread control!). Now, the shop interior is packed, with customers sitting maskless for extended period of times, not only when eating and drinking.
I’ve seen responses by the owner to previous negative reviews like this. In one review, the owner explained that Naples is not subject to the Collier County mask mandate. But now Naples has it’s own mask mandate, stipulating that patrons must be masked indoors at all times and outdoors when unable to socially distance from others, with an exception for active eating and drinking. Kunjani is not enforcing either social distancing or masking up between sips of coffee.
As a response to another review, the owner said “It’s hard asking people to dine or drink coffee with their masks on. All of our employees are required to wear a mask at all time.” Besides being obnoxiously snarky, the first sentence fails to answer why the establishment isn’t enforcing mask wearing when people are NOT eating or drinking. As for employees wearing masks at all times, when I walked into the shop a few days ago, the employee at the register had her mask under her chin.
Again, I’m so disappointed in this local women-owned business that was previously so beloved by my family and me. We has so much respect for Kunjani’s story and mission and commitment to positive impact. It’s hard to believe how much the business has let the community down with complete disregard for the safety of its patrons. If you’re worried about Covid, this is not the place to get...
Read moreI used to adore this place. Stopped by today and 0/6 employees behind the counter were wearing masks. I purchased a bottled water and left because I didn’t feel comfortable with food/drink being handled with a disregard to public health.
UPDATE: An employee of the coffee shop came outside to ask my friend & me to take down the review, and what ensued is WILD for the following reasons:
They explained that they are not mandated to wear masks. That is correct, it is a choice. You are also not mandated to be nice to customers, but you do it anyway because you understand it’s a good business practice and you want customers to come back. They stated they didn’t want their employees to wear masks for 8 hours a day. Again, fine, that’s a choice. Customers also have a choice about whether this is something that matters to them, and can choose to patronize the many other shops whose employees do wear masks instead. They asked for the review to be removed “because reviews are usually about things like quality or service.” Public health is in fact directly related to quality and service. They were worried this review might affect them in the future when the pandemic is no longer an issue. That is true. This review could also be immediately and directly helpful to people who may wonder if they’re safe at Kunjani. If you’re worried about how it affects you in a year, do the right thing until then, and this particular review will naturally become moot. Last but not least… my friend and I were both speaking on the phone, mid-work calls, when the employee began confronting us. My friend ultimately had to hang up his call mid-sentence and remove his headphones to ask them what was going on as they attempted to speak over our...
Read moreBeautiful and clean atmosphere. Plenty of space to choose where you can feel the most comfortable to seat and very quiet. It feels like home. The only thing I will said is that the vegetarian Kish Eggs I bought it was with no flavor, no salt and it did taste a lot like egg 🥚 but not the good flavor of eggs. But the one that you don't want to have on your mouth really really strong and a awful Aftertaste, my tea that it was halfway of the small cup, a small cup and not completely full It was like one zip and it was gone so it's not enough to enjoy. But so far everything is pleasant. Very pleasant. If it wasn't because the egg and the tea I will give five star. I'm sorry I really wish I could give a five stars because I know how much it means for a business to have a five stars but I really need for the owner to pays attention to those two things. I'll come back and I hopefully I can take away this low points and give them a really high one. Thank you and my apologies once again!!! I took pictures of some areas.. there's more but costumers where there and I didn't want to disturb their privacy. But place it's absolutely...
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