Tony's Off Third — Restaurant in Naples

Tony's Off Third is a family owned boutique wine, coffee, bakery and pastry shop that has been operating in Naples since 1995. They have a wine selection of over 1,000 bottles. The business is co-owned by Tony Ridgway's who oversees the baking and pastry, and Sukie Honeycutt eho curates the wine.

I was trying to visit the Naples Pier and was not able to park anywhere near it. I found myself in front of Tony's off Third. I noticed they were offering a special takeout menu and i watched a steady stream of customers entering and leaving with takeout bags. Since it was dinner time it seemed like fate. All food was served already prepared in microwaveable containers. They had a selection of soups, salads, sides, and dinner.

I ordered the mozzarella and tomato salad ($12.50), the two 5 oz crab cakes with remoulade ($12) and a snowball pastry ($5). As everything had already been prepared it was grab and go. The mozzarella and tomato salad was ridiculous. The tomatoes were unappetizing and mealy. For over $12 you got three slices and two slices of cheese and dressing. It was a total waste of money. The crab cakes on the other hand were good. I heated them in a copper chef crisper to toast the outside instead of the suggested microwave preparation. Lemon and the remoulade sauce were included which was a nice touch. The cakes didn't have too much filler and were very flavorful. The snowball pastry looked amazing but had too much icing to cake ratio. The actual amount of cake you got was so small compared to the mound of icing on top. There was custard in the center too.

I think a lot of the appeal of eating here is the ambiance of being able to sit outside a block from the beach while sipping a glass of wine or a cup of coffee while enjoying the live music during season. Obviously they have no control over how the state is forcing them to operate and they are trying to make the best of it. They do however need to make the food quality match what they...

To start this place doesn't go beyond routine cakes. I wanted to order a birthday cake with cannoli cream filling and fresh raspberries they said they don't make cannoli cream, I saw in another post a customer wanted a confetti cake also not something they do, I really wasn't offered many options other then custard or whipped cream.

I ordered the cake three weeks in advance and opted for white cake and fresh cream with fresh raspberries. A few days later, I called to change fresh cream filling to vanilla custard, and that's all I changed.

My friend picked up the cake for me, I boasted to our guests how great this cake would be with the raspberries and custard. We cut into it, and there wasn't a single raspberry

This cake cost almost $70 and was not what I ordered, we called to ask what happened, and they blamed the change, saying I told them custard and no fruit. Thats not true. I expect I paid a premium for fresh fruit.

The cake itself was fresh and good quality but nowhere near worth the price all we got was a we're sorry.

If anyone finds the need to overpay by almost 2.5 - 3x on a cake, just be sure you double/triple check your order before you pick it up. Otherwise, you'll be disappointed when you serve it.

I suggest you look around for better options, for all the raves of this bakery what you get is a basic, basic, basic cake with a Third Ave...

I have never had such poor customer service in an establishment. I attempted to order a cake and at first got the run around from the servers at the counter. Finally one took my order only to be told ordering a cake four days in advance was not sufficient and the baker was refusing my order!! They never even offered me any other options except to order a cake I did not want!!! I am amazed that business is so good you can treat a paying customer like that. I have learned with so many options available my business is better appreciated else where. Thank you for such poor customer service. When in Naples purchase your desserts elsewhere. This is in response to you. I was never offered anything other than we don’t make funfetti here. But the baker would try to make it like one. I never spoke with the baker. I definitely would have ordered a funfetti cake however it was never offered. So perhaps the baker should have come to speak with me to see what could have been done. I feel as with many places customer service is non existent. But kudos to you for...