Poké Spot — Restaurant in Nashua

When I walked into the place I was happy with the clean store (similar to the one in Manchester). There were 3 employees working and the place had 7 other customers in the restaurant. Not a single employee greeted me or inquired if I needed something as I stood at the counter. They then called a name and a customer took their sushi, so I then moved to another part of the counter and continued to be overlooked as I was looking directly at the 3 employees working. After another minute I sat down directly in front of the counter facing the employees. I saw a to-go bag in the corner and check on it... not mine. I sat back down for another 10 minutes. I watched them prep another bag with 2 sushi bowls (I could not see the name on the side from my sitting spot). The bag sat there for 5 more minutes untouched, then one of the workers looked at it and moved it to the pickup area. At this point I figured they had to know it was mine... nope! I got up, looked at the name and grabbed my bag. This was not 15 minutes past the time they said the order was going to be ready (not a big deal). I think the employee said have a good night. The bowls were fantastic, no complaints. The customer service greeting and awareness needs work. This business just opened in Nashua, they need to make a better impression than this. I think I will be going back at some point, but right now Yoshimama is on my mind...

A bit of an odd smell in the main room, not sure if they use an odd cleaner or what, but it threw me off

Other than that, the poke bowl and taro milk tea were both pretty good, though the boba was a bit overcooked/gooey, and the poke bowl had a high rice to other stuff ratio, but not the biggest deal, the sauce and fish were both pretty good.

At most places I have been like this, you can see the options and choose them, but here you choose everything before you can really easily get a look at it, which was a little urksom, because we were not sure what everything on the menu meant/looked like, so adding pictures to the menu, and specifying how many of each category you can choose would both be...

Beautiful location, very clean and nicely organized. The staff there is very attentive, food is fresh with great pairing options and servings are generous for the price. The online or in store ordering app needs a little tweaking to allow for selecting the sauce AND having it on the side (if you select sauce on the side it removes your sauce option; would also like the option of having rice separate for those of us who will eat later but like the rice warm). Staff is very accommodating and took care of all my quirky requests, and best of all they did it with a smile! It was so good yesterday we came back today even though we are not from the area. Received same...