I went into this Burger King earlier today for myself and another person, and was not pleased. It took a while for anyone to take my order, and the cashier who finally greeted me had to put on his mask before going outside to deliver a curbside order. When he came back in, I ordered a Jr. Whopper for 2 combo and an Impossible Burger combo, and asked him to heat the buns on the Jr. Whopper meal. I stood there waiting for a good 10-15 minutes or so, and the place was not busy. I also noticed that at least one of the people behind the counter wasn't wearing a mask properly (it was below the person's nose), which raised concerns for me as to how seriously this BK location takes the COVID outbreak. When I finally got my order, the Impossible Whopper meal looked all right, but the Jr. Whopper meal was messed up. There were two patties carelessly put together with lettuce, onions, and tomatoes in a plastic container. Apparently, when I said heat the buns, the cashier thought I said leave off the buns. I told him that I had said to heat the buns, and he left and came back with two wrapped buns. Overall, this was a disappointing experience, and I will most likely not be...
Read moreEverytime i have been to this location it has always been a regretful disater. The drive thru doesnt work half the time and if its not working there's never a sign that says so. The staff is always rude and they act like its an inconvenience to help you. Their demeanor and attitudes need a serious adjustment. If you dont like serving customers dont work in food service. Also your food is over priced. Your competitors have any sized sodas and coffee for a dollar. You do not. And what ever happened to making food fresh to order? 2 times i have ordered food inside this location and the cashier simply slams a bag of nuggets from under a heating lamp into my bag and when i ask if i can have a fresh order I was given attitudes and rudeness as if I was being rude for wanting freshly cooked good i paid for. I have no idea how long that bag of nuggets was sitting there and to respond to my request with an attitude is unacceptable. Retrain your employees to be just a bit better at there customer service. Regardless im never dropping a dime at...
Read moreThe service there is not good. I normally never leave reviews but this one I felt like I needed to leave. I waited in line for 20 minutes and was the only car in line. All I ordered was a whopper and fries and when I got it, It was ice cold .I do not recommend. The lady on the headset taking my order sounded like she was on drugs. I told her my order three times. I stopped at this location On my way home from work. There’s a better one in Bellevue another 10 minutes away. I’ve never had a problem there. I’d go there and skip this one. One of the two girls that were there sat on her phone texting and didn’t pay me any attention. They made it very clear that they were Unhappy that I ordered. I understand why there is nobody ever at this location every time...
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